Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Palomares

Houston,TX

Summary

Organized and dedicated professional with 17 years of experience maintaining customer relationships and providing exceptional customer service in fast-paced environments . Professional and flexible offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Sagemont Church
Houston, TX
07.2015 - Current
  • Collaborated with team members in developing and implementing a vision and direction for the ministry.
  • Managed volunteer processing and placement.
  • Handled all aspects of guest enrollment.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Managed database systems containing customer contact information.
  • Facilitated communication between different departments within organization.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Quality Control

Broussard Logistics
Houston, TX
02.2007 - 01.2014
  • Customer and Personal Service Reading Comprehension
  • Computers and Electronics Social Perceptiveness
  • Active Learning, Supervise other clerical staff and provide training to new staff
  • Review work done by others to ensure that company format policies are followed, and recommend revisions
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Create, maintain, and enter information into databases
  • Open, read, route, and distribute incoming mail or other materials
  • Learn to operate new office technologies as they are developed and implemented.

Education

Diploma - Medical Assistant

National Institute of Technology
Houston, TX
05.2003

High School Diploma -

J. Frank Dobie High School
Houston, TX
05.2001

Skills

  • Administrative Support
  • Customer Relationships
  • Time Management
  • Attention to Detail
  • Multitasking and Prioritization
  • Training and Mentoring
  • Data Entry
  • Computers and Technology
  • Confidentiality
  • Document Management
  • Database Management
  • Multi-Line Telephone Systems

Timeline

Administrative Assistant

Sagemont Church
07.2015 - Current

Quality Control

Broussard Logistics
02.2007 - 01.2014

Diploma - Medical Assistant

National Institute of Technology

High School Diploma -

J. Frank Dobie High School

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Rachael Palomares