Rachael Pats
Pensacola,FL
Summary
Detail-oriented BAS-HR graduate, magna cum laude from Pensacola State College, with a proven ability to multitask effectively while maintaining a positive attitude. Exceptional interpersonal skills, flexibility, and a strong work ethic contribute to thriving in collaborative team environments. Driven by a passion for personal development and continuous learning, eager to contribute to an organization that values its team members and fosters collective growth towards a shared vision. Committed to professional growth and ready to bring diligence and enthusiasm to support company goals.
Overview
13
13
years of professional experience
Work History
In-Home Childcare Provider/Owner/Operator
Learning Through Play: Childcare Services, LLC
01.2024 - Current
- Impacted over 20 families by providing trustworthy childcare.
- Supported young children through development of life skills such as taking turns, resolving conflict, and expressing emotions appropriately.
- Complied with state and federal child care provider guidelines and regulations.
- Consulted with parents to assess needs and propose optimal solutions.
- Interacted well with families to build connections and nurture relationships.
- Built and nurtured a positive classroom culture where children looked forward to school.
Home Manager
Mi Casa
01.2018 - 01.2024
- Organized and maintained an efficient, streamlined working environment.
- Gathered resources and information from reputable medical, psychological, and health professionals.
- Assessed and evaluated parenting strategies, successfully adjusting strategies according to the task.
- Led and coached a team on new developments and tactics.
- Prioritized management of emotions effectively, coaching others to improve their E.Q.
- Initiated, planned, and coordinated events, celebrations, and travel time.
Lead Server
Cosmo's Restaurant & Bar
11.2012 - 01.2018
- Trained newly hired servers with care and detail.
- Supervised work of closing employees to keep on task for timely completion.
- Increased company profits by actively participating in company sales contests.
- Increased customer satisfaction by resolving food or drink conflicts with professionalism and urgency.
- Listened actively to customers' requests, confirming full understanding before addressing concerns.
Leasing Agent
Sweetwater Apartments
09.2015 - 01.2016
- Maintained excellent attendance record, consistently arriving to work on time.
- Conducted research, gathered information from multiple sources and presented results.
- Increased customer satisfaction by resolving apartment rental issues.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills rapidly and applied them to daily tasks, improving efficiency and productivity.
- Worked towards accomplishing full capacity by delivering exceptional agent relations during apartment showings and follow-ups.
Education
Bachelor of Applied Sciences - Human Resources Management
Pensacola State College
Pensacola, FLAssociate of Art - English
Coastal Alabama Community College
Gulf Shores, ALSkills
- Detail oriented
- Multitasking abilities
- Written Communication
- Interpersonal Communication
- Positive attitude
- Customer service
- Computer Literacy
- Telephone Etiquette
- Budget management
- Appointment coordination
Timeline
In-Home Childcare Provider/Owner/Operator
Learning Through Play: Childcare Services, LLC
01.2024 - Current
Home Manager
Mi Casa
01.2018 - 01.2024
Leasing Agent
Sweetwater Apartments
09.2015 - 01.2016
Lead Server
Cosmo's Restaurant & Bar
11.2012 - 01.2018
Bachelor of Applied Sciences - Human Resources Management
Pensacola State College
Associate of Art - English
Coastal Alabama Community College