Rachael Paul
Springfield,TN
Summary
Strong leader offering 18 years of experience establishing effective operational procedures and implementing sales and marketing campaigns. Natural communicator with exceptional organizational skills ready to bring a strong business acumen to a new position.
Overview
19
19
years of professional experience
Work History
Area Director
Brinker International/Maggiano's Little Italy
07.2006 - 10.2018
- Multi-unit, responsible for 40+ million in sales generated by 5 locations.
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
Manager of Operations
The Fireman Hospitality Group
08.2004 - 04.2006
- Maintained a high level of hospitality with high-profile clientele
- Controlled a busy pre-theater 250-seat dining room
- Assisted in recruiting, hiring and training staff, creating procedures and systems of operation
- Lead the creative marketing team
- Established positive and effective communication among restaurant staff and organization leadership, reducing miscommunications
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality food and beverage standards.
Administrative Executive Assistant
Transammonia, Inc.
09.2003 - 01.2005
- Assisted the Senior VP/CEO with day to day operations and communication with other offices in different countries
- Prepared and assisted with the preparation of company and personal income tax statements
- Facilitated the payment of invoices for partnership accounts and track interest, gain and loss
- Assisted the Heads of the Finance Department on duties as needed
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Created detailed agendas for executive meetings, allowing participants to prepare in advance for productive discussions.
Event Services Manager
Tennnessee Performing Arts Center
01.2000 - 06.2003
- Advanced Broadway Touring companies and settled weekly with Promoter and NYC
- Advanced Tennessee Repertory Theatre productions and settled within the company at the completion of each show
- Booked dates in four theaters; contracted and advanced clients
- Prepared contracts for rental clients in four theaters
- Entered calendar documentation into Artifax; provided monthly calendars to staff
- Answered rental inquiries from commercial clients by providing rates and available dates
- Prepared and submitted quarterly performance licensing reports
- Enhanced client satisfaction by providing exceptional event services and seamless coordination.
Education
Communications
Austin Peay State University
Clarksville, TNSkills
- Staff Training and Development
- Team Management
- Operations Management
- Financial Management
- Calendar Management
- Business Growth Initiatives
- Records Organization and Management
- Process Improvements
- Operations Oversight
- Administrative Management
- Schedule Management
- Relationship Building
Timeline
Area Director
Brinker International/Maggiano's Little Italy
07.2006 - 10.2018
Manager of Operations
The Fireman Hospitality Group
08.2004 - 04.2006
Administrative Executive Assistant
Transammonia, Inc.
09.2003 - 01.2005
Event Services Manager
Tennnessee Performing Arts Center
01.2000 - 06.2003
Communications
Austin Peay State University
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