Rachael Phillips

Typing legal documents, including, mortgages. Drafting letters. Overseeing Search Clerks. Managing payroll.

• Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
• Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
• Created a welcoming office environment by maintaining clean, organized spaces for staff use.
• Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
• Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
• Assisted executive management with special projects as needed to support overall business objectives.
• Streamlined office processes by implementing efficient organizational systems and procedures.
• Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
• Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.