Summary
Work History
Skills
Timeline
Cashier

Rachael Primm

Mineral Wells,TX

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart, excelling in cash handling and conflict resolution. Proven ability to enhance customer satisfaction and streamline operations, contributing to reduced wait times and improved team efficiency. Recognized for reliability and strong work ethic, consistently delivering exceptional service in fast-paced environments.

Work History

Cashier

Walmart
  • Processed customer transactions accurately and efficiently, ensuring timely service during peak hours.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Collaborated with team members to streamline checkout processes, reducing wait times for customers.
  • Assisted in training new cashiers on register operation and customer service best practices.
  • Managed cash drawer, balancing receipts at the end of each shift for accuracy.
  • Handled returns and exchanges following company policies to ensure customer satisfaction.
  • Utilized point-of-sale systems effectively to track inventory and process payments seamlessly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Increased sales of promotional items by informing customers about current offers.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Floater, Prep, Dishwasher

Happy Days Diner
  • Executed use of commercial dishwashing machinery to maintain hygiene and cleanliness.
  • Sorted, rinsed, and stacked dishes to ensure efficient workflow during peak hours.
  • Assisted kitchen staff with food preparation by cleaning utensils and workspace.
  • Maintained organized workstations for optimal efficiency and safety compliance.

Housekeeper

Red Loin Hotel
  • Cleaned and sanitized guest rooms, ensuring high standards of hygiene and comfort.
  • Maintained cleanliness in public areas, enhancing overall guest experience.
  • Assisted with laundry services, managing linens and towels efficiently.
  • Utilized cleaning equipment and chemicals safely to uphold safety protocols.
  • Responded promptly to guest requests for additional amenities or room service items.
  • Collaborated with team members to improve workflow efficiency during peak hours.
  • Conducted inventory checks on cleaning supplies, minimizing shortages and waste.
  • Trained new staff on housekeeping procedures and best practices for cleanliness.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Cashier, Lobby, Food

MC Donald's
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of workstations to ensure safety standards.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Handled cash accurately, ensuring proper change was given during transactions.
  • Collaborated with team members to streamline service delivery during peak hours.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Trained new employees on operational procedures and customer service protocols.
  • Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
  • Greeted customers entering store and responded promptly to customer needs.

Skills

Customer service

Timeline

Cashier

Walmart

Floater, Prep, Dishwasher

Happy Days Diner

Housekeeper

Red Loin Hotel

Cashier, Lobby, Food

MC Donald's
Rachael Primm