Summary
Overview
Work History
Education
Skills
Timeline
Barista
Rachael "Ray" Ringer

Rachael "Ray" Ringer

Summary

I have previously been a team member with Target and Starbucks for over 6 years, as well as a Best Buy team member for a period of about four months in the year of 2020. I would also like to include my time as a seasonal worker with Honey Grow, between the months of October and January from 2022 into 2023. My areas of expertise include food advertising, marketing, data analysis, project management, customer satisfaction, organization, guest services, food safety/handling, and product placement. I have a background in advertising, graphic design, marketing, guest services, sales, barista/cashier/guest service training . I am ambitious and also technically-savvy, and my leadership skills are exceptional for bringing my team together to exceed our goals. I have desires to join an innovative, goal-oriented team with a strong growth track. I also highly enjoy working with people, and ensuring that they receive the appropriate services and resources that best suit their needs. I am highly motivated to ensure that my work environment, as well as my community, has a great benefit of my proficiency to do my job well. Fast learner self motivated highly dependable conflict resolution. I have shown excellent attention to detail and excellent team leadership. I am also very friendly and extremely organized.

Overview

9
9
years of professional experience

Work History

Target Team Member/Barista Trainer

Target
03.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Maintained exceptional cleanliness and customer support.
  • Supported peers with accuracy and efficiency through peak hours of operation.
  • Demonstrated strong multitasking skills by managing multiple beverages simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the team was prepared for seamless service transitions.

Barista

Starbucks
11.2021 - 02.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with peers.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Food Service Worker

Honey Grow
10.2022 - 01.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Customer Service Advocate

Best Buy
10.2020 - 01.2021
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained a positive work environment, fostering team collaboration and continuous improvement.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
  • Developed comprehensive knowledge of company products and services to provide accurate information to customers.
  • Increased customer retention by offering personalized solutions and building rapport through empathetic listening.
  • Responded to customer requests for products, services, and company information.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Target Team Member/ Starbucks Barista

Target
02.2016 - 10.2020
  • I am very proficient in providing world class service to all guests who visit my workplace.
  • I have shown the adequacy to perform duties normally given to team leaders, or managers, at my workplace.
  • I have shown adequate responsibility for stocking merchandise and supplies, making orders, handling shipments, cleanliness, training other team members, and maintenance of equipment in food service areas.
  • Informed customers about current promotions and sales, encouraging them to take advantage.
  • Greeted customers and offered them assistance where possible.
  • Evaluated the customers' needs and provided service options to meet their requirements.
  • Effectively communicated with other employees and upper management to ensure complete care of customers.
  • Collaborated with peers to discuss market information and strategies.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High school diploma -

Pendleton Heights High School
Pendleton, IN

Skills

  • Training and Development
  • Safety Understanding
  • Food Preparation
  • Sales
  • Teamwork
  • Shipping and Receiving
  • Store Merchandising
  • Cash Handling
  • Guest Services
  • Cleaning
  • Sales Goals
  • Point of Sale Systems
  • Health and Safety Standards
  • Product Knowledge
  • Customer Complaint Resolution
  • Product Sales

Timeline

Target Team Member/Barista Trainer

Target
03.2023 - Current

Food Service Worker

Honey Grow
10.2022 - 01.2023

Barista

Starbucks
11.2021 - 02.2023

Customer Service Advocate

Best Buy
10.2020 - 01.2021

Target Team Member/ Starbucks Barista

Target
02.2016 - 10.2020

High school diploma -

Pendleton Heights High School

Similar Profiles

CREATE PROFILE
Rachael "Ray" Ringer