RACHAEL ROSS

Health Insurance Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Eager to utilize over 20 years of customer service, training, supervisor and office experience to secure a position. Highly organized, efficient and skilled in a variety of healthcare insurance roles including but not limited to trainer, team lead, appeals and escalation specialist. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.