Rachael San Marco

• Provides exceptional member care service to individuals & groups of all fitness levels
• Demonstrates professional, safe, and effective class instruction while offering ongoing motivation and feedback to class participants
• Creates enthusiastic and energetic class environments while providing specific emphasis on safety and proper execution of movements Meets the outstanding customer service and health standards of New York AFFA
• Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
• Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
• Helped clients reach fitness objectives by providing encouragement and motivation.
• Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
• Stayed current with CPR and first aid certification to provide emergency response in case of injury.
• Instructs classes in formats such as: Yoga, step aerobics, Hi/Lo aerobics, interval training, sports performance, strength training, Pilates, indoor cycling, core conditioning, Eccentrics, Barre
• Keeps current on all certifications and industry practices
• Maintains attendance records for classes; distributes and collects class evaluations as requested and creates, markets, and implements new ideas to drive numbers in the department

Activity specialist responsible for creating, organizing, and implementing all programs for the assisted living and memory care unit. Excellent leadership, organization, and multi tasking skills with a keen focus to details. Demonstrated growth potential exhibited in our diverse and thriving community by creating new programs that met the mental, emotional, social,physical, and spiritual needs of our residents. Created and maintained a robust vendor and volunteer base for diversity and layering of programs by providing ongoing support, and maintaining and building strong relationships within our local and outreaching communities. Budgeting skills demonstrated by lowering budget within a few months of hire. Responsible for the hiring, training and firing of staff. Arranged travel for offsite activities. Event planning for all Sales and Marketing events. Support provided to the Sales team by conducting successful tours that led to new resident movie - ins. Excellent compliance for D.O.H.

Exceptional leadership, organization, and multitasking qualities.

• Developed strategic plans for the growth and expansion of lifestyle offerings in line with community goals and objectives.
• Implemented creative marketing strategies to promote upcoming events and increase participation rates among residents.
• Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
• Managed the Lifestyle department budget efficiently to maximize resources and provide high-quality programming.
• Partnered with other departments within the community to ensure seamless collaboration on joint initiatives.
• Provided personalized experiences through one-on-one consultations assisting residents in finding suitable activities matching their personal interests.
• Monitored and evaluated program performance to determine value and quality.
• Designed comprehensive monthly activity calendars that catered to the interests of a wide range of residents.

• Responsibilities include, creating, organizing, coordinating, marketing and advertising monthly community events
• Contributing to the facility efforts to maintain and/or improve quality of care for each resident through participation in daily activities
• Responsible for establishing, developing and carrying out age-related, functional impairment based, and dementia appropriates unique group based and individualized activities
• Fostering family and community support of the activity program
• Encouraging resident participation in each daily activity
• Creatively preparing a monthly themed activity calendar for the residents as well as a daily schedule of programs and events, and a monthly newsletter
• Planning exciting trips and excursions
• Budgeting of monthly activity expenses in A.L & memory care as well as ordering of supplies when necessary
• Vendor and volunteer scheduling and building
• Event planning, fundraising and charity events
• Ongoing development and implementation of an activities program designed to meet the social, psychosocial spiritual and therapeutic needs of each resident
• Social networking
• Upholding all community core values
• Ensured compliance with NY State D.O.H

• Assists with patient preparation and positioning in Endoscopy suite under direct supervision of endoscopy physician
• Assists with procedures
• Obtains tissue specimens for biopsy under direction of Endoscopy physician
• Handles, cleans, and processes endoscopes with knowledge of infection control policies, operates custom ultrasonic sterile processing system Collects and maintains records of scopes processed as well as quality assurance data
• Completes all competencies associated with position
• Safety preparedness and Jacho, Osha, and DOH training