Rachael Sievert
Evanston,IL
Summary
Professional with a strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by a reliable and calm demeanor.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Evanston Fire Lifeguard
City of Evanston
05.2022 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
- Provided exceptional customer service to visitors by addressing inquiries promptly and professionally.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
- Conducted daily weather observations to provide accurate information for beachgoers, influencing safer decision making.
- Verified first aid supplies each day to effectively handle any emergency.
Amazon Whole Foods Shopper
Amazon
12.2020 - 07.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Lifeguard
Ashland Parks And Recreation, Daniel Meyer Pool
05.2017 - 09.2019
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
Swim Instructor
Ashland Parks And Recreation, Daniel Meyer Pool
05.2017 - 09.2019
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergencies during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- developed recreational activities to engage children and enhance swimming experience
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
Dishwasher/Restaurant Busser
Bradford Pizza Inc., Martollis
03.2019 - 06.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Pre Dental
Augustana College
Rock Island, ILPhotography, Black World Studies
Columbia College Chicago
Chicago, IL11.2024
No Degree - Music
Ronningen
Oslo Norway05-2024
Arts and Science, communications
Portland State University
Portland, OR06.2020
High School degree -
Ashland High School
Ashland, OR06.2019
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Relationship building
- Attention to detail
- Multitasking and organization
- Time management
- Positive and professional
- Customer assistance
- Honest and dependable
- Reliable and responsible
Accomplishments
- Successfully led swim training classes for participants of various ages.
- Recognized by management for hard work and reliability
- Selected as mentor/trainer for new hires.
- Studied abroad in a foreign language
Volunteer Experience
Food Bank, Ashland, OR, This entailed serving houseless people soup, cleaning, setting up and crafting ceramic bowls for them to use and take with them.
Certification
Lifeguard
CPR
First Aid
Languages
Norwegian
Limited Working
Timeline
Evanston Fire Lifeguard
City of Evanston
05.2022 - 09.2024
Amazon Whole Foods Shopper
Amazon
12.2020 - 07.2022
Dishwasher/Restaurant Busser
Bradford Pizza Inc., Martollis
03.2019 - 06.2019
Lifeguard
Ashland Parks And Recreation, Daniel Meyer Pool
05.2017 - 09.2019
Swim Instructor
Ashland Parks And Recreation, Daniel Meyer Pool
05.2017 - 09.2019
Photography, Black World Studies
Columbia College Chicago
Arts and Science, communications
Portland State University
High School degree -
Ashland High School
Lifeguard
CPR
First Aid
Bachelor of Science - Pre Dental
Augustana College
No Degree - Music
Ronningen
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