Rachael Smith
Beckley,WV
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
1
1
year of professional experience
Work History
1st Assistant Manager
Sonics Drive In
Beckley, WV
02.2022 - Current
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Scheduling
- Truck orders
- Successfully run shifts
Housekeeper
Country Inns & Suites
Beckley, WV
11.2021 - 01.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
Education
High School Diploma -
Woodrow Wilson High School
Beckley, WV05.2013
Skills
- Shrinkage Prevention
- Project Proposals
- Transaction Monitoring
- Scene Blocking
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Performance Tracking and Evaluations
- Directing Team Members
- Administration and Reporting
- Sales Monitoring
- Employee Coaching and Motivation
- Shift Coverage
- Orientating and Training
- Overseeing Employees
- Maximizing Profitability
Timeline
1st Assistant Manager
Sonics Drive In
02.2022 - Current
Housekeeper
Country Inns & Suites
11.2021 - 01.2022
High School Diploma -
Woodrow Wilson High School
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