Rachael Smith
Soddy Daisy,TN
Summary
Detail oriented individual who strives for efficiency and a fervent desire to help others, and a team mentality. A critical thinker, problem solver and excel in high stress fast paced environments. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Assistant Catering Manager
Sage Dining Services- Chattanooga Christian School
01.2021 - Current
- Assist Food Service Director (FSD) in all administrative duties, AP, AR, Payroll, onboarding
- Maintain all IT items: Digital menus, Point of Sale devices
- Help FSD plan menus for breakfast and lunch as well as all after curricular activities (formal dances, pre-game meals, teacher in service, summer camps, admission events, concessions)
- Prep, cook, serve meals for entire campus: Pre-K through 12th grade and all campus staff (2000).
- Managed budgets and inventory control, reducing overall costs and minimizing waste.
Service/ Bar Manager
Old Chicago – Northgate Mall Location
01.2015 - 01.2021
- Manage front of house employees
- Staff scheduling, ordering bar supplies and alcohol, plan seasonal beer menus
- Payroll, AP, inventory management, till and safe management.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 30% improvement over prior onboarding process.
Office Manager
Gas Appliances Unlimited
01.2016 - 01.2019
- AP, AR, Payroll, Scheduling
- Bookkeeping, deposits
- Scheduling service and installation of gas appliances
- Ordering customer product
- Inventory management.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to well-organized workplace culture.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
Education
Bachelor of Arts - Accounting
University of Phoenix
Tempe, AZ07.2015
Skills
- Sanitation Standards
- Staff Supervision
- Food Safety
- Staff Scheduling
- Policy Implementation
- Cross-Functional Teamwork
- Staff Leadership
- Expense Tracking
- Performance Management
- Financial Management
- Business Administration
- Operations Management
Timeline
Assistant Catering Manager
Sage Dining Services- Chattanooga Christian School
01.2021 - Current
Office Manager
Gas Appliances Unlimited
01.2016 - 01.2019
Service/ Bar Manager
Old Chicago – Northgate Mall Location
01.2015 - 01.2021
Bachelor of Arts - Accounting
University of Phoenix
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