Rachael Smith
Summary
Enthusiastic Designer with a passion for creating aesthetically appealing and functional spaces. Offers excellent communication and problem-solving skills to build strong relationships and client satisfaction. Recognized for outstanding teamwork, flexibility, and attention to detail.
Overview
20
20
years of professional experience
Work History
Designer
C&M Home Builders
10.2020 - 04.2024
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
- Sourced high-quality materials and fixtures within budget constraints to meet client needs
- Collaborated with project managers and architect on floor plans and elevations
- Submitted change order request documents
Interior Decorator
Self-employed
10.2018 - 06.2020
- Advised clients on styles, layouts, budgets, and overall designs.
- Transformed outdated interiors into stylish, modern spaces that met clients'' aesthetic preferences and functional needs.
- Enhanced client satisfaction by delivering personalized and creative interior design solutions.
- Met with clients to discuss project scope and desires for spaces.
- Documented costs, tracked purchases and administered client budgets.
- Sourced unique materials and furnishings, creating one-of-a-kind environments tailored to individual tastes.
Event Manager
Avalon Hotel & Conference Center
12.2019 - 10.2020
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Recruited, trained, and managed staff to assist with event operations and logistics.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Registration Coordinator
Lorman Education Services
06.2004 - 12.2019
- Increased attendee satisfaction by addressing concerns promptly and professionally.
- Streamlined communication with attendees by creating and distributing clear, concise event information via email and live chat.
- Lead training sessions and developed training materials for new team members on the registration process.
- Facilitated seamless registration transitions by maintaining accurate records of all participant details.
- Proactively identified potential challenges within the registration process, implementing solutions prior to any negative impact on events or guests'' experiences.
- Evaluated post-event feedback from attendees and made adjustments to improve future experiences.
- Advised customers on continuing education courses to maintain license requirements
- Audited all marketing emails for accuracy
Education
Early Childhood Education
Fox Valley Technical College
Oshkosh, WISkills
- Client Communication
- Interior Styling
- Space Planning
- Team leadership and supervision
- Schedule Management
- Buildertrend Software
- Organization abilities
- Design Trend Awareness
- Excellent attention to detail
Timeline
Designer
C&M Home Builders
10.2020 - 04.2024
Event Manager
Avalon Hotel & Conference Center
12.2019 - 10.2020
Interior Decorator
Self-employed
10.2018 - 06.2020
Registration Coordinator
Lorman Education Services
06.2004 - 12.2019
Early Childhood Education
Fox Valley Technical College
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