Rachael Spackman
Liberty Lake,WA
Summary
- More than twenty five years as a Senior Pharmacy Technician, with multiple areas of management experience in the Pharmacy and Medical Field arenas.
- Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Supervisor of Pharmacy Services
Cambia Health Solutions- Regence
09.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Pharmacy Operations Coordinator
MultiCare Deaconess Hospital
12.2012 - 09.2021
- Assists pharmacist in organizing the pharmacy workload
- Routinely checks drug and medical supply inventory to ensure appropriate quantities are available
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Streamlined operations by implementing efficient processes and procedures.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Provided direction and guidance to internal teams in order to achieve targets.
- Oversaw day-to-day operations of large teams across several sites.
- Worked with vendors to make purchases and reconcile invoices.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Provided support during pharmacy inspections by presenting organized documentation of purchasing processes and inventory controls.
- Worked closely with other departments within the organization to address supply chain issues or concerns promptly.
- Streamlined order processing by developing efficient workflows, reducing turnaround times for medication orders.
IV Admixture Technician Manager
Cancer Care Northwest
05.2000 - 09.2009
- Prepares medication orders by compounding or admixing medications under supervision of a physician
- Checks all orders for completeness of information
- Verify patient information and proper physician authorization
- Check all orders for insurance approval before admixing
- Under a professional's supervision, admixes drugs as ordered by physician in an accurate and timely manner as per department guidelines, and preparing all drugs within OSHA guidelines and interoffice guidelines
- Calculate correct dosage volumes, converting between metric and apothecary equivalents
- Maintain indigent patient drug program as assigned
- Count controlled drugs weekly and maintain records
- Maintain current drug information and MSDS sheets
- Prepare medication orders by compounding or admixing medications without supervision
- Check all orders for completeness of information
- Properly disposes all materials used when mixing chemo or non-chemo IVs
- Clean hood daily or as stated in policy and procedures
- Check drugs monthly for outdate and other quality assurance activities as assigned
- Keep accurate temperature logs
- Keep accurate logs on all protocol drugs and patient assistance drugs
- Maintain proper control documentation of medications, including lot numbers
- Complete inventory control of medications
- Receive and shelve medications
- Ensure that all standard drug supplies are in adequate supply in all departments
- Prepare labels
- File and prepares billing
- Perform efficient data entry into systems used by pharmacy and admixture
- Order medication and supplies
- Cleaning and maintain the admix area and the pharmacy department in general to minimize particle counts and improve overall sanitation
- Responsible for staff scheduling to ensure all offices had adequate staff along with proper coverage
- Responsible for proper training of all new staff to our guidelines and standards of practice.
Pharmacy Technician
Rosaures Pharmacy
07.1999 - 04.2000
Pharmacy Technician
Platters Pharmacy
08.1998 - 06.1999
Education
Associate of Arts - Pharmacy Technician Program
Spokane Community College
Spokane, Wa09.1998
Skills
- Ability to relate well to others and exceptional versatility and adaptability
- Ability to manage multiple tasks in a pressured environment
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Process Monitoring and Improvement
- Inventory Oversight
- Teamwork and Collaboration
- Problem-Solving
- Professionalism
- Task Prioritization
Accomplishments
- Harvard Management Mentor Course-Completed 2022
- Extreme Ownership Management Course-Completed 2022
Certification
Obtained Washington State Pharmacy Technician Certification/License
Phone
cell, (509) 475-8000
Timeline
Supervisor of Pharmacy Services
Cambia Health Solutions- Regence
09.2021 - Current
Pharmacy Operations Coordinator
MultiCare Deaconess Hospital
12.2012 - 09.2021
IV Admixture Technician Manager
Cancer Care Northwest
05.2000 - 09.2009
Pharmacy Technician
Rosaures Pharmacy
07.1999 - 04.2000
Pharmacy Technician
Platters Pharmacy
08.1998 - 06.1999
Associate of Arts - Pharmacy Technician Program
Spokane Community College
Obtained Washington State Pharmacy Technician Certification/License
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