Dynamic Events Manager with a proven track record at Air Riderz Trampoline Park, excelling in project management and customer service. Expertly developed and executed event plans while enhancing operational efficiency. Recognized for exceptional leadership and problem-solving skills, driving successful events and fostering strong relationships with clients and team members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Events Manager + Junior Manager-mod Shifts
Air Riderz Trampoline Park
Port Chester, NY
11.2023 - Current
Provided leadership in managing multiple projects simultaneously under tight deadlines.
Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
Marketed and publicized special events in social calendars.
Utilized event management software to streamline registration, accommodation, and scheduling processes.
Provided leadership by setting goals and objectives while demonstrating a commitment to excellence.
Created reports on key business results for senior management review.
Implemented process improvements to streamline operations and reduce costs.
Authored content for organization website and social media profiles.
Completed routine maintenance and repair.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed inventory and supplies to ensure materials were available when needed.
Recognized by management for providing exceptional customer service.
Managed social media accounts and campaigns.
Head Hostess
Orienta Beach Club
Mamaroneck, NY
05.2023 - 09.2023
Assisted with seating arrangements for large groups and special occasions.
Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Anticipated potential problems and took appropriate action to prevent them from occurring.
Set up and decorated menu marketing boards with current meal and drink specials.
Accommodated guests with children and special needs to promote comfortable dining experience.
Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
Education
Some College (No Degree) - Marketing
Manhhatnville University
Purchase, NY
05-2028
High School Diploma -
Port Chester High School
Port Chester, NY
06-2024
Skills
Project management
Event planning
Social media marketing
Customer service
Budget management
Logistics coordination
Communication skills
Written communication
Problem solving
Team leadership
Relationship building
Multitasking Abilities
Certification
CPR/AED/FIRST AID Certified for infants/children/adults