Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
Generic

Rachael Suraj

Grand Rapids,MI

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments, seeking entry-level opportunities to expand skills while facilitating company growth. A hardworking and reliable student with a strong ability in communications and customer service, offering interpersonal, time management, and problem-solving skills. Proactive and punctual with a team-oriented mentality.

Overview

6
6
years of professional experience

Work History

Production Systems Analyst Intern

MiHIN
Grand Rapids, 49546
09.2021 - Current
  • Review data for errors, deficiencies or incompatibilities. Make necessary corrections and check output data while following the escalation process as needed.
  • Perform data validation and ensure the quality of data production while providing feedback to customers
  • Maintain report subscriptions and generate reports per customer request
  • Monitor and troubleshoot production processes impacted by data quality
  • Compile, verify accuracy, and sort information according to priorities to prepare source data for computer entry
  • Ensure that the information MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's Security Policies and Procedures
  • Developed and maintained system documentation, including system configurations, procedures, and user guides, to facilitate efficient knowledge transfer and support.
  • Conducted system testing, validation, and troubleshooting to ensure the functionality, reliability, and security of production systems.

Volunteer at MiHIMSS

MiHIN
, MI
09.2022 - 09.2023
  • Assisting in the planning, organization, and execution of MiHIMSS events, conferences, and seminars, ensuring smooth logistics and a positive experience for attendees.
  • Participating in educational programs and workshops, supporting the dissemination of knowledge and best practices related to health information management and technology.
  • Working closely with a diverse team of professionals, sharing insights, and collaborating to achieve common goals, which enhanced my ability to collaborate and adapt to varying work styles.

Adult and Pediatric IPE Events

GVSU
, MI
02.2023 - 03.2023

Adult Objectives:

  • Discuss and develop a care plan using a simulated case study as part of an interprofessional healthcare team
  • Apply the skills of team collaboration, health literacy, and interpersonal communication to a simulated case study experience
  • Provide information about healthcare discipline roles and responsibilities using a variety of methods
  • Demonstrate knowledge and application of social determinants of health with a focus on health/health care and economics

Pediatric Objectives:

  • Experience and discuss the identity, values, scope of practice and roles of health and education professionals
  • Discuss and develop a care plan and an education program using a simulated case study as part of an interprofessional team
  • Apply the skills of IPE team collaboration, health literacy, the special education process, and interpersonal communication to a simulated case study experience
  • Provide information about education and healthcare disciplines using a variety of methods

Deli Associate

SpartanNash
Grand Rapids, MI
10.2019 - 09.2021
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.

Volunteer

Kent Conservation District
Grand Rapids, MI
05.2018 - 05.2018
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Volunteered over 8 hours with organization helping with arranging plants for plant sale.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.

Education

Bachelor of Science - Health Information Management

Grand Valley State University
Allendale, MI
05.2024

Minor - Healthcare Information Systems

Grand Valley State University
Allendale, MI
05-2024

Associate of Science - Health Sciences

Cornerstone University
Grand Rapids, MI
05.2021

Skills

  • Native Malay language speaker also fluent in English
  • Effective customer communication
  • Experienced in Tableau, Amazon Workspaces, MySQL
  • Analytical
  • Organizational skills
  • Problem-solving abilities
  • Computer proficiency
  • Cross-functional Team Leadership

Affiliations

  • Member, National Honors Society
  • GVSU Dean's List 2022-present

Timeline

Adult and Pediatric IPE Events

GVSU
02.2023 - 03.2023

Volunteer at MiHIMSS

MiHIN
09.2022 - 09.2023

Production Systems Analyst Intern

MiHIN
09.2021 - Current

Deli Associate

SpartanNash
10.2019 - 09.2021

Volunteer

Kent Conservation District
05.2018 - 05.2018

Bachelor of Science - Health Information Management

Grand Valley State University

Minor - Healthcare Information Systems

Grand Valley State University

Associate of Science - Health Sciences

Cornerstone University
Rachael Suraj