Summary
Overview
Work History
Education
Skills
Awards
Leadership Experience
Certification
Accomplishments
Affiliations
Timeline
Generic

Rachael Trowbridge

Hampton,CT

Summary

Dynamic professional with expertise in tourism and community engagement, demonstrated at The Blackstone Valley Tourism Council. Proven ability in effective communication and data analysis, enhancing guest experiences and operational efficiency. Skilled in vendor relationship management and public speaking, successfully organizing events and programs that foster community involvement and environmental awareness.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Tour Guide and Environmental Programs Organizer

The Blackstone Valley Tourism Council
Central Falls, RI
05.2023 - 04.2025
  • Managed bookings, reservations, and payments for tours to ensure seamless operations.
  • Developed and maintained filing systems for efficient record access.
  • Demonstrated strong public speaking and communication skills during guest tours.
  • Collaborated with local organizations to coordinate river clean-up events.
  • Adapted to diverse weather conditions while conducting tours.

Sales Associate and Event Clean Up Crew

The Blackstone Valley Polar Express Train Experience
Woonsocket, RI
10.2023 - 01.2025
  • Assisted with event setup and breakdown to ensure seamless operations.
  • Greeted guests and facilitated purchases for improved customer experience.
  • Organized and recorded merchandise inventory to maintain accurate stock levels.
  • Restocked gift shops to enhance product availability and presentation.

Hostess

Tavern in the Square
Cranston, RI
05.2023 - 09.2023
  • Greeted and welcomed guests as they arrived
  • Ensured a clean and organized environment
  • Resolved guest concerns and inquiries with professionalism
  • Maintained organized seating charts to optimize guest satisfaction
  • Collaborated with other staff to improve efficiency of operations

Sales Associate

Big Y World Class Market
Storrs, CT
09.2022 - 12.2022
  • Restocked products efficiently to maintain optimal inventory levels.
  • Assisted customers by addressing inquiries and providing product information.
  • Organized products while conducting quality checks to ensure standards were met.

Community Engagement Intern

Connecticut Farmland Trust
Hartford, CT
05.2022 - 08.2022

Developed interactive scavenger hunt program to engage families with agriculture.

  • Established partnerships with Connecticut businesses to expand scope of program.
  • Analyzed survey and focus group feedback to meaningfully meet program goals.
  • Created marketing materials to promote program and increase participation.

Small Business Owner

Magical Meadow Goat Milk Soaps
01.2016 - 01.2022
  • Produced handcrafted goat milk soap products, ensuring quality and artisan standards.
  • Managed inventory, marketing strategies, income tracking, and expense management.
  • Developed and maintained website for effective sales and distribution.
  • Participated in farmers markets and craft shows to increase brand visibility.
  • Cultivated wholesale partnerships to expand market reach.

Education

B.S. - Wildlife and Conservation Biology

The University of Rhode Island
Kingston, RI
01.2025

Skills

  • Microsoft Office proficiency
  • Data analysis and reporting
  • Effective communication
  • Customer engagement strategies
  • Time management skills
  • Organizational abilities
  • Leadership capabilities
  • Vendor relationship management
  • Tourism industry expertise
  • Guest relations management
  • Public speaking proficiency

Awards

  • Eastern Region FFA Star Agribusiness Award, 2021
  • FFA State Star Agribusiness, 2021
  • Agricultural Communications Gold Individual, 2019

Leadership Experience

  • Chapter President, Lebanon Regional FFA Chapter, 2020-2021
  • Bazaar Chair, Lebanon Regional FFA Chapter, 2019-2021
  • Vice President of Agriculture, New London County 4-H Fair, 2019-2020

Certification

  • American Red Cross CPR and First Aid

Accomplishments

  • Eastern Region FFA Star Agribusiness Award 2021
  • FFA State Star Agribusiness 2021
  • FFA Agricultural Communications Gold Individual 2019

Affiliations

Lebanon Regional FFA Chapter President 2020-2021

URI Coastal and Environmental Fellow 2024

Timeline

Sales Associate and Event Clean Up Crew

The Blackstone Valley Polar Express Train Experience
10.2023 - 01.2025

Tour Guide and Environmental Programs Organizer

The Blackstone Valley Tourism Council
05.2023 - 04.2025

Hostess

Tavern in the Square
05.2023 - 09.2023

Sales Associate

Big Y World Class Market
09.2022 - 12.2022

Community Engagement Intern

Connecticut Farmland Trust
05.2022 - 08.2022

Small Business Owner

Magical Meadow Goat Milk Soaps
01.2016 - 01.2022

B.S. - Wildlife and Conservation Biology

The University of Rhode Island