Rachael Vosika
Yelm,Washington
Summary
Seasoned Crisis Clinician and Case Manager with a proven track record at Olympic Health and Recovery Services and Comprehensive Life Resources. Excelled in telehealth delivery and multicultural competence, enhancing client outcomes through effective crisis intervention and advocacy. Demonstrated exceptional teamwork and empathy, ensuring high-quality care and support for diverse client populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Clinician
Olympic Health and Recovery Services
09.2021 - Current
- Advocated for clients'' needs within the mental health system, working collaboratively with other providers to ensure optimal care delivery.
- Maintained accurate documentation for quality assurance and adherence to legal requirements, protecting both clients'' rights and agency's reputation.
- Collaborated with law enforcement personnel during psychiatric emergencies to de-escalate volatile situations while ensuring the safety of all parties involved.
- Developed rapport with diverse client populations by demonstrating empathy, active listening, and cultural sensitivity during crisis consultations.
- Enhanced client outcomes by providing timely and appropriate crisis intervention services.
Case Manager
Comprehensive Life Resources
10.2019 - 09.2021
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
Education
Associate of Applied Science -
University of Pheonix
ArizonaBachelor of Science - Social Services
UMass Global
High School Diploma -
Pacific High School
San Bernardino, CA06.2004
Skills
- Telehealth Proficiency
- Substance abuse awareness
- Multicultural Competence
- Self-Care Promotion
- Empathy Development
- Suicide assessment
- Crisis handling
- Documentation skills
- Reflective listening
- Suicide Prevention
- De-Escalation Techniques
- Mental Health Assessment
- Inbound Call Management
- Safety Planning
- Boundary Setting
- Non-violent resolutions
- Referral Coordination
- Peer support
- Trauma-informed care
- Teamwork and Collaboration
- Client Advocacy
Affiliations
- Agency
Certification
- Washington State Driver's License
- First Aid Certification
- CPR/AED Certification
Timeline
Crisis Clinician
Olympic Health and Recovery Services
09.2021 - Current
Case Manager
Comprehensive Life Resources
10.2019 - 09.2021
Associate of Applied Science -
University of Pheonix
Bachelor of Science - Social Services
UMass Global
High School Diploma -
Pacific High School
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