Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Rachael Sinclair

Navarre,FL

Summary

Proven expertise in event and administrative management at the US Air Force Base, adept at vendor coordination and fostering teamwork. Streamlined processes for 20% cost reduction, excelling in multitasking and adaptability. Demonstrates strong customer service and document management skills, ensuring confidentiality and efficiency in high-stress environments.

Overview

10
10
years of professional experience

Work History

Events Administrative Assistant

US Air Force Base
Hurlburt Field, FL
08.2024 - Current
  • Implemented data-driven improvements to the planning process, resulting in more efficient workflows and reduced costs.
  • Streamlined event registration processes for improved efficiency and a seamless guest experience.
  • Established strong partnerships with local businesses through sponsorship outreach programs.
  • Managed inventory of event supplies, ensuring timely replenishment as needed while minimizing waste.
  • Managed vendor relationships, successfully negotiating contracts to stay within budget constraints.
  • Handled sensitive information with discretion, maintaining confidentiality in all administrative tasks related to events management.

Information and Referral Assistant

US Navy
Sigonella, Sicily, Italy
07.2023 - 03.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Fitness Aid

US Navy
Sigonella, Sicily, Italy
07.2022 - 08.2023
  • Sold memberships and personal training sessions to new customers.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.
  • Facilitated clear communication between staff members and management by effectively relaying important information regarding updates or changes in procedures.
  • Oversaw daily operations at reception desk, including answering phone calls, scheduling appointments, processing payments, and handling inquiries.
  • Enhanced gym member satisfaction by providing excellent customer service and promptly addressing concerns.
  • Provided first aid and emergency assistance when needed, ensuring the safety and well-being of all gym patrons.
  • Conducted informative gym tours for prospective members, contributing to higher enrollment numbers.
  • Implemented safety protocols throughout the facility, reducing potential hazards and maintaining a secure workout space for all users.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Master At Arms

US Navy
Naples, Italy
08.2015 - 08.2019
  • Managed access control systems, ensuring only authorized individuals entered restricted areas.
  • Facilitated security-related training and education programs for new personnel, ensuring a thorough understanding of policies and procedures among all members of the organization.
  • Streamlined incident reporting for improved response times and increased overall safety.
  • Ensured compliance with all federal regulations pertaining to firearms storage, handling, and transportation while serving as a key member of the armory management team.
  • Implemented emergency response drills, increasing preparedness among all personnel within the facility.
  • Led team members in maintaining order during crisis situations, effectively deescalating tensions and ensuring safety for all involved parties.
  • Developed and enforced strict protocols for handling classified materials, safeguarding sensitive information.
  • Maintained high morale among team members by providing leadership and mentorship, leading to increased productivity and cohesion.

Education

Bachelor of Science - Criminal And Social Science

University of Arizona Global Campus
Chandler, AZ
06-2026

Associate of Science - Criminal Justice

University of Arizona Global Campus
Chandler, AZ
08-2024

Skills

  • Guest registration
  • Vendor coordination
  • Meeting scheduling
  • Multitasking and time management
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Adaptability and flexibility
  • Customer and client relations
  • Verbal and written communication
  • Document and file management
  • Organizational management

Affiliations

  • US Navy
  • US Air Force
  • Force Support Squadron FSS
  • Special Operations

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Food Tourism
  • Historical Exploration
  • Adventure Travel
  • Gym Workouts
  • Enjoy participating in weight lifting for overall physical and mental well-being
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Events Administrative Assistant

US Air Force Base
08.2024 - Current

Information and Referral Assistant

US Navy
07.2023 - 03.2024

Fitness Aid

US Navy
07.2022 - 08.2023

Master At Arms

US Navy
08.2015 - 08.2019

Bachelor of Science - Criminal And Social Science

University of Arizona Global Campus

Associate of Science - Criminal Justice

University of Arizona Global Campus
Rachael Sinclair