Rachal Denton
Gilmer
Summary
Dynamic manager with a proven track record at Fresenius Medical Center, excelling in team leadership and customer service. Enhanced operational efficiency by streamlining workflows and resolving conflicts, resulting in improved employee engagement and satisfaction. Skilled in project management and complex problem-solving, fostering a culture of collaboration and continuous improvement.
Overview
9
9
years of professional experience
Work History
Manager
Fresenius Medical Center
08.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Education
High School Diploma -
New Diana ISD
DianaAssociate of Arts -
Kilgore College
Kilgore, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Documentation and reporting
- Project management
- Cross-functional teamwork
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Manager
Fresenius Medical Center
08.2016 - Current
High School Diploma -
New Diana ISD
Associate of Arts -
Kilgore College
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