Rachana M.R
Minneapolis,MN
Summary
Accomplished MIS Executive adept at setting technology goals and implementing plans to achieve objectives according to cost, schedule and quality requirements. Strong communicator, planner and problem-solver.
Overview
8
8
years of professional experience
Work History
General Merchandise Expert
Target
10.2023 - Current
- Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
- Managed end-cap displays effectively, showcasing popular items or seasonal promotions for maximum visibility.
- Achieved high levels of productivity by rotating products regularly according to seasonality or demand changes.
- Supported inventory management efforts with timely unloading of shipments and accurate record-keeping of incoming products.
- Resolved customer issues promptly and professionally, ensuring continued loyalty to the brand.
- Assisted in implementing store-wide sales events, coordinating with team members to ensure smooth execution and positive customer experiences.
- Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
- Provided expert assistance to customers, guiding them towards selecting the most suitable products for their needs.
- Interacted with guests in friendly and knowledgeable way.
MIS Executive
Nestle India Limited
02.2019 - 02.2020
- Prepare and collate daily, weekly, and monthly financial sales reports for leadership analysis.
- Create incentives files from the sales target and actual sales reported by sales officers.
- Prepare and edit sales reports according to the excel formulas and ensure integrity and accuracy of reports.
- Working with Excel Macros to automate report generation.
- Conduct formal and internal check and send out validated reports.
- Collect raw data and generate monthly consumption report.
- Integrate all the modules to deliver relevant service reports.
- Manage multiple work requests – these initiatives can range from ad-hoc requests, urgent requirements and new initiatives.
Service Admin Technical Support
Microland Limited
09.2016 - 08.2018
- Working as level 1 support for Telstra Australian clients supporting Office 365 applications.
- Patched software and installed new versions to eliminate security problems and protect data.
- Worked on Incident Management using Salesforce AppExchange Incident Management Tool and Avaya soft phone.
- Created user accounts and assigned permissions.
- Monitored systems in operation and quickly troubleshot errors.
Education
Bachelor of Engineering - Electronics and Communication
2016
Skills
- MIS
- Sales Presentation
- Report Generation
- Calendar Management
- Office Supplies and Inventory
- Pivot Tables
- Daily Dashboards
- Spreadsheet Applications
- Advanced Excel Spreadsheet Functions
- Inventory Audits
- Audit Assistance
Contact
Minneapolis, MN 55402
Languages
Telugu
Professional Working
English
Full Professional
Hindi
Full Professional
Tamil
Full Professional
Timeline
General Merchandise Expert
Target
10.2023 - Current
MIS Executive
Nestle India Limited
02.2019 - 02.2020
Service Admin Technical Support
Microland Limited
09.2016 - 08.2018
Bachelor of Engineering - Electronics and Communication
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