Rachanna Rodriguez
Edinburg,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate/Cashier
Sally's Beauty Suppy
03.2019 - 04.2024
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
Cashier/Customer Service
Dollar Tree
09.2018 - 02.2019
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Cicis pizza
09.2017 - 01.2018
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Made change and issued receipts or tickets to customers for each transaction.
- Resolved customer complaints independently or with aid of supervisor.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Accurately handled cash register transactions while providing excellent customer service.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Engaged customers to help create superior food and beverage experience.
Retail Sales Associate
Ross Dress For Less
10.2015 - 01.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High school diploma or GED -
Edcouch-Elsa High School
05.2014
Skills
- Retail loss prevention
- Customer Needs Assessment
- Promotional support
- Upselling
- Sales expertise
- Teamwork and Collaboration
- Reliable and punctual
- Flexible Schedule
- Exceptional customer service
Languages
Spanish
Limited Working
Timeline
Sales Associate/Cashier
Sally's Beauty Suppy
03.2019 - 04.2024
Cashier/Customer Service
Dollar Tree
09.2018 - 02.2019
Cashier
Cicis pizza
09.2017 - 01.2018
Retail Sales Associate
Ross Dress For Less
10.2015 - 01.2016
High school diploma or GED -
Edcouch-Elsa High School
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