Rachat Sharma
Chamba,India
Summary
Dedicated and customer-focused hospitality professional with 2+ years of experience in food & beverage service. Skilled in restaurant operations, events, in-room dining, and guest relations across India and United States. Strong foundation in all core hospitality departments through internships and training. Passionate about delivering exceptional guest experiences and excelling in dynamic, high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food & Beverage Server
Gaylord Rockies by Marriott
03.2025 - Current
- - Serving guests in Pool Restaurant, managing orders and ensuring excellent guest experience.
- - Coordinating with kitchen and bar staff to ensure smooth operations.
- - Maintaining high standards of service, hygiene, and guest satisfaction.
Event Service Expert
Aloft by Marriott
01.2024 - 01.2025
- - Delivered service in banquet events, managing meeting rooms and setups for corporate and social events.
- - Gained comprehensive experience in food & beverage operations across multiple outlets.
On-the-Job Training - Food & Beverage Department
Aloft by Marriott
08.2023 - 12.2023
- - Completed hands-on training across all food & beverage outlets, including bar, restaurant operations, in-room dining, and banquet events.
- - Developed practical skills in service standards, guest relations, and operational coordination.
- 5 months
IT Industrial Training - All Core Departments
Andaz Delhi - A Concept by Hyatt
08.2022 - 01.2023
- - Rotated across Food & Beverage Service, Food Production (Kitchen), Housekeeping, and Front Office.
- - Gained hands-on experience in full-scale hotel operations.
- - Developed adaptability, teamwork, and guest service skills.
- 6 months
Education
Bachelor's Degree - Hospitality and Tourism
UEI Global
Chandigarh, India01.2024
Skills
- - Food & Beverage Service (Events, In-Room Dining, Restaurant Ops)
- - Guest Relations & Customer Service
- - Multitasking in High-Volume Environments
- - Teamwork & Cross-Cultural Communication
- - Menu Knowledge & Upselling
Certification
- United States – Gaylord Rockies by Marriott
- - Tips Certified – Fully certified to serve alcohol to guests.
- - Star Trainer Appreciation
- India – Aloft by Marriott
- - Best Well-Groomed Team Member
- - Unsung Hero of the Month
- Andaz Delhi – Internship
- - Best Trainee – HR Appreciation – Awarded for exceptional learning and adaptability.
Languages
- English – Fluent
- Hindi – Native
- Punjabi – Conversational / Fluent
- French – Beginner (currently learning)
Timeline
Food & Beverage Server
Gaylord Rockies by Marriott
03.2025 - Current
Event Service Expert
Aloft by Marriott
01.2024 - 01.2025
On-the-Job Training - Food & Beverage Department
Aloft by Marriott
08.2023 - 12.2023
IT Industrial Training - All Core Departments
Andaz Delhi - A Concept by Hyatt
08.2022 - 01.2023
Bachelor's Degree - Hospitality and Tourism
UEI Global