RACHATA CHATASU
Louisville,KY
Summary
Dependable foodservice and customer service professional with experience leading restaurant shifts, handling cash, and supporting daily operations. Known for training team members, maintaining food safety and sanitation standards, managing inventory and orders, and resolving guest concerns in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Speedway
Louisville, Kentucky
02.2026 - 09.2026
- Oversaw restaurant shifts, managed cash handling, and ensured seamless daily customer service operations.
- Provided leadership and direction to restaurant employees.
- Monitored customer service standards and implemented corrective actions to enhance guest satisfaction.
- Resolved guest concerns and supported a fast, friendly Speedway dining experience.
- Supervised food preparation, freshness standards, and safe kitchen sanitation practices.
- Monitored food quality, temperature logs, and cleanup routines for compliance.
- Conducted inventory checks, stocked supplies, and placed orders to maintain optimal restaurant product levels.
Picker Packer
Rev A shelf
01.2023 - 10.2024
- Picked and packed order items for shipment.
- Pulled orders promptly to meet productivity goals and ensure timely shipments.
- Scanned packages and boxes, moving shipments efficiently to loading dock.
- Printed labels, packaged boxes, and loaded shipments into outbound containers.
- Transported goods between warehouse locations based on shipment and storage needs.
- Unloaded materials and goods at designated locations to support project availability.
- Accepted extra hours and shifts during peak periods to ensure on-time delivery.
- Operated reach truck to move pallets through warehouse aisles and staging areas.
- Operated a Reach Truck to move materials and products in warehouse facility.
Appointment Setter
Blue Raven solar
10.2022 - 01.2023
- Scheduled appointments for potential clients with salespeople and potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Responded to inquiries from potential customers, providing information and addressing concerns to facilitate appointment scheduling.
- Handled incoming customer calls and initiated outbound calls to introduce products and services to prospective clients.
- Organized follow-up calls with potential customers to increase interest in scheduling appointments.
Store Manager
Boost Mobile
02.2020 - 10.2022
- Trained sales associates in product knowledge and customer engagement techniques, enhancing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Oversaw opening and closing procedures to ensure smooth operations and recommended changes to enhance daily efficiency.
- Maintained focus during busy times and delegated tasks to employees to keep the business running smoothly.
- Trained newly hired sales team in upselling techniques.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Cook 1
The Broadmoor Hotel
Colorado Springs, Colorado
02.2019 - 02.2020
- Cooked menu items on grill, sauté, and hot line stations.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Assisted chefs and kitchen staff with plating and timely meal preparation.
- Chopped, portioned, and organized ingredients for daily kitchen production.
- Followed banquet event orders and kitchen prep lists for guest functions.
- Monitored stock levels and communicated supply needs to kitchen leadership.
- Maintained cleanliness of work areas during shifts, tools, and equipment throughout service shifts.
- Followed established procedures and requirements for safe food handling, storage and service.
Education
High School Diploma -
Hardin County High School
Elizabethtown, KY05-2018
Skills
- Restaurant operations
- Foodservice
- Food safety
- Safe Handling
- Equipment Usage
- Inventory control
- Supply ordering
- Cash handling
- Customer Service
- Client relations
- Customer engagement
- Staff Training
- Teamwork and Collaboration
- POS system
LANGUAGES
English, Thai
Timeline
Assistant Restaurant Manager
Speedway
02.2026 - 09.2026
Picker Packer
Rev A shelf
01.2023 - 10.2024
Appointment Setter
Blue Raven solar
10.2022 - 01.2023
Store Manager
Boost Mobile
02.2020 - 10.2022
Cook 1
The Broadmoor Hotel
02.2019 - 02.2020
High School Diploma -
Hardin County High School