Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rachay Dixon

Capitol Heights,MD

Summary

I am a dedicated biology student with a proven ability to balance academic pursuits with full-time professional responsibilities. I am currently pursuing a bachelor's degree with a solid foundation in biology. I have hands-on experience in customer service and I leverage my strong academic background to excel in both academic and professional environments. I have demonstrated proficiency in teamwork, organization, leadership, and more through concurrent employment, showcasing adaptability and a commitment to continuous learning. I am seeking to leverage my academic achievements and practical skills to contribute effectively in a laboratory setting and with people.

Overview

2
2
years of professional experience

Work History

Expediter

P.F. Chang's Bistro
10.2023 - Current
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.

Patient Transporter

Compass Group USA
06.2023 - 08.2023
  • Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
  • Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
  • Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.

Sales Associate

Goodwill Store
11.2022 - 03.2023
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Associate of Science - Biology

Prince George's Community College
Upper Marlboro, MD
12.2023

Skills

  • Guest service
  • Strong Organization
  • Team Member Training
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Time Management
  • Multitasking Abilities
  • Excellent Communication

Accomplishments

  • Achieved finding out how diabetes and depression correlate by completing a research paper and my study group with accuracy and efficiency.

Timeline

Expediter

P.F. Chang's Bistro
10.2023 - Current

Patient Transporter

Compass Group USA
06.2023 - 08.2023

Sales Associate

Goodwill Store
11.2022 - 03.2023

Associate of Science - Biology

Prince George's Community College

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Rachay Dixon