Rache' Bonaventure
Summary
Results-driven professional with a proven track record of exceeding performance goals. Expertise in cultivating strong customer relationships and applying effective problem-solving skills to drive success. Tenacity in navigating diverse environments and overcoming challenges has led to significant contributions in previous roles. Committed to delivering exceptional results through strategic thinking and a proactive approach.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
MRC Global
09.2024 - 04.2025
- Utilized strong verbal communication abilities to connect with customers and effectively identify needs and requirements.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Promoted additional products or services tailored to customer requirements.
- Provided customers with product information, pricing and availability.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
Jobsite Office Manager
John DeBetaz
11.2012 - 09.2024
- Streamlined clerical duties to enhance daily operations at industrial construction jobsite by:
- Acted as point of contact for chemical plant management
- Interpreted drawings for material needed
- Ordered material needed to ensure prompt and flawless job completions
- Established trusted relationships with vendors and plant personnel
- Completed monthly inspections of fire extinguishers
- Ensured personnel had proper PPE needed to complete job safely
- Negotiated costs for procuring heavy equipment rentals
- Created spreadsheets for accurate tracking of equipment rentals
- Maintained rigging and equipment inspections
- Tracked project expenses ensuring budgetary compliance
- Completed employee expense reports
- Tool Room Attendant
- Tracked fuel to ensure it is readily available on site
- Ensured work was in compliance to OSHA standards
- Fielded all phone calls
- Screened potential employees
- Created new hire personnel files
- Kept personnel files up to date
- Tracked personnel hours for payroll
- Invoicing
- Shipping and receiving
Pretrial Diversion Officer
City Of Baton Rouge And East Baton Rouge Parish, Louisiana
03.2006 - 02.2012
- Supervised first-time misdemeanor criminal offenders.
- Case Management.
- Provided outside community resources.
- Presented case updates to Judges in open court.
- Led operational initiatives to enhance workflow efficiency and reduce process bottlenecks.
- Developed training programs for new officers, improving onboarding effectiveness and team cohesion.
- Streamlined communication channels between departments, fostering collaboration and information sharing.
- Implemented quality control measures to maintain high standards of service delivery and compliance.
- Contributed to the development of policies that improved overall operational effectiveness and accountability.
- Analyzed operational data to identify trends, informing strategic decision-making processes.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Improved department efficiency by streamlining and implementing policies and processes.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
Education
Bachelor of Arts Degree -
Southeastern Louisiana University
Hammond, LA12.2001
Skills
- Proficient in WORD
- Proficient in EXCEL
- Quickly adjusting to change
- Meticulous attention to detail
- Analytical decision-making
- Database management
- Sales experience
- Relationship development
- Comprehensive documentation skills
- Experience in hands-on work
- Effective time management
- Hands-on outdoor tasks
- Exceptional customer service
- Adept multi-tasker
- Email and phone etiquette
- Organized and efficient
- Motivated professional
- Accurate data entry
- Inventory management
Timeline
Inside Sales Representative
MRC Global
09.2024 - 04.2025
Jobsite Office Manager
John DeBetaz
11.2012 - 09.2024
Pretrial Diversion Officer
City Of Baton Rouge And East Baton Rouge Parish, Louisiana
03.2006 - 02.2012
Bachelor of Arts Degree -
Southeastern Louisiana University