Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Racheal Duru

Racheal Duru

Los Angeles,CA

Summary

I am a qualified and hardworking graduate student with years of experience in sales, healthcare, customer service, technology and criminology. I am strong, creative, driven, team-oriented and have great analytical skills. I am great leader with an eye for detail.

Work History

Caregiver

1Heart Caregiver Service
Los Angeles County, CA
2017 - 2018
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.

Sales Associate /Customer Service Representative

Tazga
Santa Monica, CA
2019 - 2021
  • Collected payments and provided accurate change.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled customer complaints in a professional manner.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Developed trusting relationships with customers by making personal connections.

Analyst Programmer

Elizabeth City State Unversity
Elizabeth City, NC
2021 - 2023
  • Used software and computer programs to compile and categorize data for daily use.
  • Implemented security measures such as encryption techniques to protect sensitive data from unauthorized access.
  • Collaborated with other programmers to develop innovative solutions to meet client needs.
  • Directed programming and documentation development team, offering insight into design process and procedures.
  • Performed unit testing of the application code to ensure quality standards are met.
  • Uncovered system issues by troubleshooting hardware and testing code at project intervals.
  • Designed and developed applications using .NET C#, Visual Basic.NET, ASP.NET, HTML, JavaScript and SQL Server.

Education

Bachelor of Science - Criminal Justice

Elizabeth City State University
Elizabeth City, NC
12-2023

Bachelor of Science - Information Technology

Elizabeth City State University
Elizabeth City, NC
12-2023

Skills

  • Web Design
  • Leadership
  • Strong Work Ethic
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Strong Communication
  • Microsoft Office

Accomplishments

Latin Honor: Magna Cum Laude, Gold

Languages

Igbo
Professional

Timeline

Caregiver

1Heart Caregiver Service
2017 - 2018

Sales Associate /Customer Service Representative

Tazga
2019 - 2021

Analyst Programmer

Elizabeth City State Unversity
2021 - 2023

Bachelor of Science - Criminal Justice

Elizabeth City State University

Bachelor of Science - Information Technology

Elizabeth City State University

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Racheal Duru