Racheal Eshillonu
Marietta,GA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
10
10
years of professional experience
Work History
Project Supervisor
Appen Butler Hill Inc.
Atlanta, GA
03.2022 - 03.2023
- Maintained high safety standards by following regulations outlined by company, OSHA and EPA.
- Directed weekly project team meetings, providing timeline updates, action items, recommendations and custom solutions.
- Trained employees in safety processes and procedures to comply with corporate rules.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Worked with UX Designer team on various projects
- Manage access/set up (account set-up, remote desktop, Box, Teams, SecurID, etc.)
Operations Supervisor
Astral Brands
Kennesaw, GA
02.2021 - 03.2022
- Supervised, trained and guided team by coaching on daily activities.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Trained, mentored and motivated employees to maximize team productivity.
- Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
- Work with internal recruitment teams to source candidates according to hiring strategy
- Coordinate training and new hire orientation
- Staff onboarding
Logistics Project Coordinator
Stitch Fix
Lithia Springs, GA
12.2019 - 02.2021
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Managed paperwork and necessary information required for client shipments.
- Maintained and updated systems to drive communication with internal and external customers.
- Developed and updated project plans to document objectives, technologies, schedules and funding.
Bar Waitress
Colabbo Restaurant and Bar
Marietta, GA
06.2019 - 06.2020
- Maintained accurate cash handling practices while efficiently serving customers.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Maintained tidiness and organization throughout bar area.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Event Chair Position
French Club, Georgia State University
Atlanta, GA
08.2018 - 03.2019
- Coordinated and allocated equipment, supplies and staff for events.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Followed local regulations for events and obtained necessary permits.
- Managed safe and smooth food delivery at banquets, conferences and social events.
Full House
Panther Dining Piedmont Central
Atlanta, GA
08.2018 - 01.2019
- Stocked and maintained buffet tables to keep ample food offerings available to guests.
- Explained menu items, took orders and delivered food courses according to instruction.
- Replenished supplies and organized food preparation stations to maximize productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Assistant Tennis Coach
El Segundo Recreation Park
El Segundo, CA
09.2015 - 04.2017
- Demonstrated proper technique with swinging racquet, demonstrating correct form to athletes.
- Utilized positive enforcement, helping athletes to perform at high levels.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Executive Assistant
Bergi SPA
Arzignano, Italy
06.2013 - 06.2015
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Conducted research and collected and analyzed data to prepare reports and documents.
VISA Leader
International Student Office at Georgia State Uni
Atlanta, GA
- Develop and grow key relationships with new international students.
- Respond to student questions about the school.
Spoke different languages (Italian, French) for students that were not fluent English and then translate back. - Resolved customer complaints and adjusted policies to meet changing
needs. - Established and enforced clear goals to keep employees working
collaboratively.
Education
Bachelor of Arts - World Language And Culture, Minor in Spanish
Georgia State University
Atlanta, GA05.2021
Bachelor of Arts - French Language And Literature
El Camino College
Torrance, CA12.2018
High School Diploma -
IPSC Silvio Ceccato
Montecchio Maggiore07.2014
Skills
- Work flow planning
- Workforce training
- Performance improvements
- Project development and lifecycle
- Client rapport
- Project management
- Staff training and motivation
- Project scope
- Quality assurance and control
- Recruiting
- International business
- Schedule management
- Root cause analysis
- Document creation
- Audio editing
- Transcribing
- Audio translations
- Reliable and trustworthy
- Problem resolution
- Critical thinking
- PPE use
- Negotiation and persuasion
Timeline
Project Supervisor
Appen Butler Hill Inc.
03.2022 - 03.2023
Operations Supervisor
Astral Brands
02.2021 - 03.2022
Logistics Project Coordinator
Stitch Fix
12.2019 - 02.2021
Bar Waitress
Colabbo Restaurant and Bar
06.2019 - 06.2020
Event Chair Position
French Club, Georgia State University
08.2018 - 03.2019
Full House
Panther Dining Piedmont Central
08.2018 - 01.2019
Assistant Tennis Coach
El Segundo Recreation Park
09.2015 - 04.2017
Executive Assistant
Bergi SPA
06.2013 - 06.2015
VISA Leader
International Student Office at Georgia State Uni
Bachelor of Arts - World Language And Culture, Minor in Spanish
Georgia State University
Bachelor of Arts - French Language And Literature
El Camino College
High School Diploma -
IPSC Silvio Ceccato
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