Summary
Overview
Work History
Education
Skills
Timeline
Generic

Racheal Harvey

White House,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Accounts Receivable Supervisor

SP PLUS PARKING
11.2019 - Current
  • Accomplish multiple tasks within established timeframes.
  • Manage and motivate employees to be productive and engaged in work to meet deadlines.
  • Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Create SOP manuals for our AR department.
  • Maximize performance by monitoring daily activities and mentoring team members.
  • Creating Objectives to achieve key results.



Facility Manager

SP Plus Parking (Formerly Central Parking)
11.2010 - 11.2019
  • Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary
  • Identify all procurement and vendor service needs of the location
  • Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions
  • Supervise employee performance to ensure all duties are completed to the highest standard, and provide additional training or disciplinary measures as necessary
  • Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or recurrence of similar claims
  • Implement all policy and procedures to ensure compliance with all OSHA laws
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies and/or services.

Education

Western Kentucky University
Bowling Green, KY

High School Diploma -

Greenbrier High School
Greenbrier, TN

Skills

  • MS office suite
  • Staff development and training
  • Operations management
  • Interpersonal skills
  • Customer relations
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Reliability
  • Workflow planning
  • Excellent communication

Timeline

Accounts Receivable Supervisor

SP PLUS PARKING
11.2019 - Current

Facility Manager

SP Plus Parking (Formerly Central Parking)
11.2010 - 11.2019

Western Kentucky University

High School Diploma -

Greenbrier High School

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Racheal Harvey