JONATHAN HUNTER
Las Vegas,Nevada
Summary
Experienced Branch Manager, Team Leader, and Mortgage Loan Originator with 22+ years of expertise in delivering exceptional customer service to internal and external clients. Proven track record of leading teams in converting leads into approved loans, managing submission and approval process, negotiating loan conditions, and ensuring successful funding. Skilled in coordinating analysis of financial reports to provide comprehensive summaries of pipelines and fundings. In-depth knowledge of Loan Origination Systems, software programs for rate locks, and platforms for automated underwriting systems.
Overview
17
17
years of professional experience
Work History
Mortgage Banking Sales Consultant (MBSC)
WELLS FARGO HOME MORTGAGE
09.2016 - 07.2024
- Marketing to affluent clients for Jumbo Loans, managing Wells Fargo's customers Real Estate needs through multiple loan programs & services; was assigned to 4 branches to handle customer inquiries, new originations, and branch relations with bankers & branch managers.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Branch Mortgage Banker
JP MORGAN CHASE
09.2014 - 05.2016
- Worked effectively with branch employees to generate branch loan origination volume
- Communicated with all branch managers & bankers on a daily basis to show lead referral sources & to create a friendly competitive atmosphere among the bankers.
- Worked with underwriters to fix application problems and resolve issues.
- Evaluated client financial positions and identified most appropriate banking products.
- Assisted clients through mortgage process, addressing concerns, and making informed decisions.
- Managed risk exposure through careful adherence to established guidelines during loan origination process.
Branch Mortgage Banker
NEVADA STATE BANK
09.2013 - 09.2014
- Most new business was generated from Realtor referrals and walk in business.
- Managed risk exposure through careful adherence to established guidelines during loan origination process.
- Provided guidance to borrowers regarding various loan programs, helping them to select best option for their situation.
- Boosted customer satisfaction by providing tailored mortgage solutions and exceptional service.
Branch Mortgage Banker
CLARK COUNTY CU
06.2007 - 08.2013
- Awarded with Top Producer for October 2007 for First Horizon Home loans
- Team Leader for new software roll-out/upgrade into Banker version of Encompass
- Trained other MLO's on rate sheets, pricing, sales techniques, guidelines and loan programs.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Managed large pipeline of loans efficiently, prioritizing tasks based on deadlines and client needs.
Education
Bachelor of Science - Finance
UNIVERSITY OF PHOENIX
Las Vegas, NevadaAssociates Degree - Finance
UNIVERSITY OF PHOENIX
Las Vegas, NevadaSkills
- Teamwork
- Communication
- Customer Service
- Loan Origination
- Mortgage Lending Guidelines
- Credit Assessments
- Financial Counseling
- Positive Discipline
- Repeat Customers
- Experience in multiple Loan Origination Software Systems
Websites
Professional Development
THE RITZ-CARLTON HOTEL, Dana Point, California, Guest Services Director, 1986, 2004, Supervised 50+ employees in the Guest Services Department which included the Door staff, Bell Staff, the Valet Staff and the Concierge Staff., Awarded the "Employee of the Month, June" for 1986, Awarded the "Employee of the Month, September" for 1995, Awarded the "Employee of the Year for 1989-1990."
Timeline
Mortgage Banking Sales Consultant (MBSC)
WELLS FARGO HOME MORTGAGE
09.2016 - 07.2024
Branch Mortgage Banker
JP MORGAN CHASE
09.2014 - 05.2016
Branch Mortgage Banker
NEVADA STATE BANK
09.2013 - 09.2014
Branch Mortgage Banker
CLARK COUNTY CU
06.2007 - 08.2013
Bachelor of Science - Finance
UNIVERSITY OF PHOENIX
Associates Degree - Finance
UNIVERSITY OF PHOENIX
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