Rachel Acevedo

• Completing required forms and reports: Submitting necessary paperwork to government agencies or other relevant parties.( 2728 & 2746)
• Assisting with lab work: preparing lab slips, centrifuging, and strong communication and interpersonal skills: interacting effectively with patients, families, and staff.
• Attention to detail: Maintaining accurate records and information.
• Ability to work in a fast-paced environment: managing multiple tasks and priorities effectively, and coordinating with labs.
• Greeting patients and visitors: Creating a welcoming and positive atmosphere..
• Answering phones and responding to inquiries: Providing information and assistance to patients and others.
• Assisting with transportation: Helping patients arrange transportation to and from dialysis appointments.

• Conducted regular follow-ups with customers to ensure their satisfaction with services.
• Maintained accurate client records and updated contact information in the company database.
• Master Scheduler: schedules for Client to Caregiver.
• Met with insurance case managers for potential clients.
• Met State Requirement's for Caregivers.

Checked in returning OB/ GYN patients, New patients forms and information, Scheduling appointments, Insurance verifications, Medical Records.

Program Manager for Health Unit Coordinator Class,.Teaching all aspects of the medical curriculum. Medical Terminology,Medication, Diagnostic Exams. Interviewing, Hiring , Firing. Payroll, Job Fairs and Advisory Committee

• Answered telephone calls promptly and directed them to appropriate personnel or departments.
• Prepared documents for signature by physicians or other authorized personnel.
• Scheduled diagnostic tests and procedures for patients according to established protocols.
• Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
• Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
• Greeted visitors and patients in a courteous and friendly manner.
• Transcribed doctors' orders, including medication and lab test requests.
• Answered phone calls to provide assistance, information, and medical personnel access.