Housekeeping professional with 4-year background addressing guest requests and problems to maintain high satisfaction. Detail-oriented and punctual with good teamwork abilities, solid housekeeping experience and excellent interpersonal skills. Focused on exceeding performance and productivity targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
UPMC Hanover Hospital
05.2023 - Current
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Operated electronic backpack vacuums and floor sweepers.
Housekeeping Aide
Penn State Hershey Medical Center
01.2023 - 03.2023
Verified cleanliness and organization of storage areas and carts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed soiled sheets, washcloths and towels.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Made beds quickly to maximize team efficiency
Housekeeping Aide
WellSpan York Hospital
04.2021 - 09.2021
Verified cleanliness and organization of storage areas and carts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Reported equipment malfunctions or breakdowns to my supervisor .
Adhered to optimal standards for cleanliness, appearance and service.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Removed soiled sheets, washcloths and towels.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed soiled sheets, washcloths and towels.
Made beds quickly to maximize team efficiency
Anesthesia Technician
WellSpan York Hospital
11.2020 - 03.2021
Cleaning of machines in operating rooms Assist anesthesiologist with prepping patient for anesthesia
In tube patients when instructed Work main operating room and wait to be paged for next patient
Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
Handled emergency situations by stepping in to perform CPR on patients until anesthesiologist arrived.
Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
Followed infection control procedures to maintain cleanliness of anesthesia monitors and apparatuses.
Scheduled repairs for malfunctioning equipment and kept accurate records of all medical components and machines for optimal efficiency.
Provided airway management interventions, tracheal intubation and ventilatory support.
Maintained sterile anesthesia supplies within expiration date.
Accessed and reviewed safety data sheets (SDS) of hazardous materials and latex allergy items used in anesthetizing location.
Performed blood gas analysis, using blood gas analyzing and centrifuge equipment to monitor and determine carbon dioxide, sodium, pH and oxygen saturation in patients.
Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
Pretested and calibrated anesthesia delivery systems and monitors
Nursing Assistant Labor and Delivery
WellSpan York Hospital
03.2019 - 11.2020
Facilitated personal hygiene management, feeding and ambulation.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Transported patients between rooms and appointments or testing locations.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Upheld infection control and prevention policies across different patient-facing areas.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Delivered high-quality care to patients in hospital facility.
Self-motivated, with a strong sense of personal responsibility
Excellent communication skills, both verbal and written
Housekeeping Aide
WellSpan York Hospital
09.2017 - 03.2019
Verified cleanliness and organization of storage areas and carts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Dusted and polished surfaces to achieve attractive shine.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Transported soiled linens to laundry facilities.
Reported equipment malfunctions or breakdowns to my supervisor.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Adhered to optimal standards for cleanliness, appearance and service.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Prepared rooms with top-notch standards every time.
Adhered to professional house cleaning checklist.
Pharmacy Cashier/ Pharmacy Technician
Walmart
08.2015 - 09.2016
Answering of phones
Verifying pharmacy coverage for medications with insurance companies
Help with filling medications for pharmacist Helped customer picking up their medications
Hire Dynamic: Facility
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Collected co-payments or full payments from customers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Managed opening and closing duties for pharmacy.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted and labeled prescriptions with correct item and quantity.
Counted, measured, and compounded medications following standard procedures.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Facility Maintenance Worker
Hire Dynamics
08.2011 - 10.2012
Swept, mopped, scrubbed, and vacuumed office space in warehouse
Responded to written, telephone, or radio request for cleanup of spills and trash removal
Attend staff meetings with different departments to discuss company policies and procedures
Supported safety with well-maintained grounds, parking lots and landscaping.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Packer/Picker
Spherion
12.2009 - 06.2011
Inspected over 1,300 boxes daily for defects and guaranteed quality Removed defective cartons
Packed folded/glued boxes into cartons
Used automatic packing machines occasionally
Maintained neat and organized work area to safeguard items and comply with cleanliness standards
Inspected items to identify discrepancies and damages and reported to supervisor
Trained new employees on proper packing and labeling techniques and to apply best practices
Counted items to verify accuracy of orders
Proved successful working within tight deadlines and fast-paced environment
Education
High School Diploma -
Penn Foster High School
Scranton, PA
03.2017
Skills
Cleaning Bathrooms
Bloodborne Pathogens
Stocking Bathrooms
Soil Collection
Room Sanitization
Patient-focused care
Companionship and emotional support
Direct Patient Care
Responding to emergencies
Transporting patients
Patient support and positioning
Equipment setup
Staff support and assistance
Certification
Basic Life Saving Training
Timeline
Environmental Services Housekeeper
UPMC Hanover Hospital
05.2023 - Current
Housekeeping Aide
Penn State Hershey Medical Center
01.2023 - 03.2023
Housekeeping Aide
WellSpan York Hospital
04.2021 - 09.2021
Anesthesia Technician
WellSpan York Hospital
11.2020 - 03.2021
Nursing Assistant Labor and Delivery
WellSpan York Hospital
03.2019 - 11.2020
Housekeeping Aide
WellSpan York Hospital
09.2017 - 03.2019
Pharmacy Cashier/ Pharmacy Technician
Walmart
08.2015 - 09.2016
Facility Maintenance Worker
Hire Dynamics
08.2011 - 10.2012
Packer/Picker
Spherion
12.2009 - 06.2011
High School Diploma -
Penn Foster High School
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