Rachel Alston
Columbia,SC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Supervisor
Hertz Car & Truck Rental
07.2021 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Shift Leader
Walgreens
02.2018 - 07.2021
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Shift Leader
Family Dollar
05.2014 - 01.2018
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
GED -
W.J. Keenan High School
Columbia, SC06.2009
Skills
- Strategic Planning
- Data Analytics
- Staff Management
- Process Improvement
- Inventory Control
- Business Development
- Operations Management
- Schedule Development
- Business Administration
- Industrial Hygiene
- Processes and Procedures
- Staff Discipline
- Project Management
- Customer Service
- Team Building
- Effective Communication
Timeline
Supervisor
Hertz Car & Truck Rental
07.2021 - Current
Shift Leader
Walgreens
02.2018 - 07.2021
Shift Leader
Family Dollar
05.2014 - 01.2018
GED -
W.J. Keenan High School
Similar Profiles
Reynaldo FuertesReynaldo Fuertes
Automotive Technician at Hertz Car & Truck RentalAutomotive Technician at Hertz Car & Truck Rental
Christine BallardChristine Ballard
Branch Operations Manager at Hertz Car RentalBranch Operations Manager at Hertz Car Rental
Fatih OztekinFatih Oztekin
Vehicle Service Assistant at Hertz Car Rental - Flexi CarVehicle Service Assistant at Hertz Car Rental - Flexi Car