Service Titan
Rachel Amaral
Makawao,US
Summary
Leader with extensive expertise in strategic planning and growth initiatives, driving significant business development and operational efficiency for over 16 years. Proficient in leveraging IT solutions to streamline operations, enhance productivity, and boost profitability across multiple industries.
Overview
16
16
years of professional experience
Work History
President
Steve's Plumbing & AC Service
01.2015 - 01.2023
- Led strategic planning and growth initiatives, achieving measurable business development
- Results.
- Implemented daily personnel goals aligned with the annual business plan, driving operational efficiency.
- Directed marketing and sales strategies, significantly boosting company revenue and market presence.
- Collaborated with executive team to expand in to new industry fields, enhancing company growth potential. Utilized IT expertise to streamline operations, resulting in improved productivity and profitability.
- Led strategic growth initiatives across multiple industries, driving expansion in plumbing, pipelining, and air conditioning sectors in Hawaii.
- Implemented data-driven strategies to optimize business development and profitability aligning with
- Leveraged strong IT background to pioneer digital solutions, enhancing marketing efforts and operational efficiency. Fostered a dynamic team environment, working closely with executives to achieve company goals and execute expansion plan.
Store Manager/Multi Store Manager
Maui Clothing Company
01.2010 - 01.2015
- Managed, maintain, and motivated a staff of 12 in accordance with the company's principles
- Perform all duties and responsibilities such as; upholding company principles, policies, sales performance, exceed customer standards, personnel, handled all operational and administrative work pertaining to store
- Merchandise, inventory control to prevent shrink, create a safe and enjoyable work environment for all
- Controlled expenses and always strive to keep cost down and sales up.
Assistant Store Manager/ Sales Associate
Maui Clothing Company
01.2007 - 01.2010
- Assisted store manager with the upkeep of swim wear store
- Supervised and motivated five employees while working as a team to provide excellent service to customers
- Aside from handling cash daily other duties included: store banking, payroll, and merchandising sales floor, confirm and transfer out inventory as well as training new employees
- Flexible and always available to assist and relieve other sister stores with moves, inventory, or short staffing.
Education
Some College (No Degree) - Accounting
University of Phoenix
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H.P Baldwin High School
Wailuku, HI06.2006
Skills
- Leadership
- Team Building
- Customer Relationship Management
- Budgeting
- Forecasting
- Marketing
- Project managing
- Human resources
- Fleet management
- Company acquisitions
- Sales
- New Business Development
Additional Information
Highlights Achieved Profitability goals on a regular basis
Software
Network Fleet
Google Suite
Microsoft Suite
Service Fusion
Jobber
Timeline
President
Steve's Plumbing & AC Service
01.2015 - 01.2023
Store Manager/Multi Store Manager
Maui Clothing Company
01.2010 - 01.2015
Assistant Store Manager/ Sales Associate
Maui Clothing Company
01.2007 - 01.2010
Some College (No Degree) - Accounting
University of Phoenix
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H.P Baldwin High School
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