Rachel Arnold
Olathe,KS
Summary
Competent Mental Health Clinician offering compassionate and customer oriented care. Eager to utilize experience to help in multiple capacities. Positive and friendly people-person with organized and diligent attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Children's Clinician
Johnson County Mental Health
2023.07 - Current
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
Licensed Professional Counselor
Resilience Counseling
2020.06 - 2023.08
- Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
- Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
- Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
- Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
- Conducted thorough assessments to identify client strengths, weaknesses, and areas requiring intervention or support.
Unit Therapist
Kids TLC
2020.11 - 2021.12
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
Membership Representative
Olathe Family YMCA
2018.06 - 2020.10
- Provided tours and membership information to the public.
- Followed emergency protocols.
- Provided face-to-face, phone, and email customer service.
- Improved member retention rates through consistent communication, personalized support, and addressing individual needs.
- Provided exceptional customer service by promptly addressing inquiries, resolving concerns, and offering tailored solutions to meet member needs.
Special Education Teacher Assistant
Park Hill School District
2015.08 - 2017.07
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
- Supported the development of social skills in students by implementing group work activities and facilitating peer interactions.
- Contributed to a positive school environment by building strong relationships with students, parents, colleagues, and administrators.
Teacher Assistant
YMCA Of Greater Kansas City
2014.10 - 2015.07
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Participated in professional development workshops to stay current with best practices in education.
Administrative Assistant
University Of Kansas Medical Center
2014.05 - 2014.10
- Schedule appointments for patients.
- Routed and sorted incoming mail.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Master of Arts - Counseling
Mid-America Nazarene University
Olathe, KS05.2020
Bachelor of Arts - Psychology
University of Missouri-Kansas City
Kansas City, MO05.2014
Skills
- Patient Relationship Management
- Customer Service
- Critical Thinking
- Diagnostic Abilities & Formulation
- Medical Recordkeeping
- HIPAA
- Treatment Planning
- Multidisciplinary Approach
- Therapeutic Techniques
- Clinical Documentation
- Evidence-Based Practice
- Group Therapy
Training
Eye Movement Desensitization and Reprocessing (EMDR) Trained
Certification
- National Certified Counselor (NCC) #1404420
- Licensed Professional Counselor #03700 KS
Timeline
Children's Clinician
Johnson County Mental Health
2023.07 - Current
Unit Therapist
Kids TLC
2020.11 - 2021.12
Licensed Professional Counselor
Resilience Counseling
2020.06 - 2023.08
Membership Representative
Olathe Family YMCA
2018.06 - 2020.10
Special Education Teacher Assistant
Park Hill School District
2015.08 - 2017.07
Teacher Assistant
YMCA Of Greater Kansas City
2014.10 - 2015.07
Administrative Assistant
University Of Kansas Medical Center
2014.05 - 2014.10
Master of Arts - Counseling
Mid-America Nazarene University
Bachelor of Arts - Psychology
University of Missouri-Kansas City
- National Certified Counselor (NCC) #1404420
- Licensed Professional Counselor #03700 KS
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