Summary
Overview
Work History
Education
Skills
Military Awards
Timeline
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Rachel Arnold

Corpus Christi,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations and promoting organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organizational success. Partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic settings.

Overview

8
8
years of professional experience

Work History

Dental Consultant

Fluent Dental
06.2024 - Current
  • Review dental insurance claims for multiple clients as an independent contractor.
  • Collaborate with leadership to expedite claims processing.
  • Participate in ongoing training to hone skills.

Director Dental Services, Dental Department Head

United States Navy
08.2021 - 05.2024
  • Served as the Dental Department Head and managed daily operations of both the Naval Health Clinic Corpus Christi and Naval Health Clinic Kingsville dental clinics, supervising 2 general dentists, 6 corpsmen, and 5 civilians. Completed comprehensive record reviews and training on CDT codes, ensuring treatment rendered was documented correctly.
  • As Director for Dental Services, served on the Board of Directors for NMRTC Corpus Christi. Mentored and managed 8 general dentists across four Navy clinics, including Naval Health Clinic Fort Worth, Naval Health Clinic Corpus Christi, Naval Health Clinic Kingsville and San Antonio Medical Det. Designed space and secured funding for a $900,000 Sterile Processing Department build. Created new work flows to deal with equipment issues. Updated all SOPs to reflect Joint Commission standards. Secured funding and updated CAD CAM equipment for all clinics. Secured funding and updated dental equipment worth $800,000 to include new treatment units. Mentored junior Sailors, junior Officers, and civilians. Re-focused the dental clinics on the mission to include patient safety and customer service.
  • Served as NMRTC Corpus Christi's Human Resources Department Head for 250 Servicemembers and 125 civilian employees across four separate clinics in the state of Texas.

General Dentist, Division Officer

United States Navy
08.2018 - 07.2021
  • Mentored junior dentists by sharing knowledge about best practices in dentistry and discussing complex cases together for better decision making.
  • Maintained detailed patient records to ensure accurate documentation of treatment plans and progress.
  • Supervised 6 general dentists, 8 corpsmen, 5
    civilian dental assistants and 3 civilian hygienists.

General Dentist

United States Navy
08.2016 - 08.2018
  • Completed a six-month deployment in support of Operation Inherent Resolve.
  • Served as the CSR and Infection Control Officer, maintaining program standards at sea.
  • Secured CAD CAM equipment through the Navy's Digital Dentistry specialty leader, allowing the USS NIMITZ CVN-68 Dental Clinic to be the first ship to complete 100 milled units at sea.

Education

Certificate - Advanced Education in General Dentistry

United States Navy
San Diego, CA
06-2016

DMD - Dentistry

Midwestern University College of Dental Medicine
Glendale, AZ
05-2015

Master of Arts - Curriculum And Instruction

University of Mississippi
University, MS
05-2011

Bachelor of Arts - Biological Sciences

University of California, Davis
Davis, CA
12-2008

Skills

  • Strong Communication Skills
  • Professionalism and Ethics
  • Staff Training and Development
  • Decision-Making Competence
  • Time management mastery
  • Interpersonal relationship building
  • Critical Thinking Capabilities
  • Conflict resolution abilities
  • Team leadership experience
  • General restorative dentistry
  • Safety practices

Military Awards

Good Conduct Medal Awarded April 2015
National Defense Service Medal Awarded April 2012
Global War on Terrorism Service Medal Awarded July 2012
Navy Rifle Marksmanship Medal with Expert Awarded February 2016
Navy Pistol Marksmanship Medal with Expert Awarded February 2016
Surface Warfare Medical Department Officer Warfare Device Awarded November 2017
Global War on Terrorism Expeditionary Service Medal Awarded December 2017
Navy Sea Service Deployment Ribbon Awarded December 2017
Navy and Marine Corps Achievement Medal Awarded July 2018, Awarded June 2021
Navy and Marine Corps Commendation Medal Awarded March 2024

Timeline

Dental Consultant

Fluent Dental
06.2024 - Current

Director Dental Services, Dental Department Head

United States Navy
08.2021 - 05.2024

General Dentist, Division Officer

United States Navy
08.2018 - 07.2021

General Dentist

United States Navy
08.2016 - 08.2018

Certificate - Advanced Education in General Dentistry

United States Navy

DMD - Dentistry

Midwestern University College of Dental Medicine

Master of Arts - Curriculum And Instruction

University of Mississippi

Bachelor of Arts - Biological Sciences

University of California, Davis
Rachel Arnold