Rachel Bachorik
Clarksville,TN
Summary
Detail-oriented professional experienced in customer service, landscape coordination, and pet care. Expertise includes managing schedules, optimizing routes, client interactions, bill handling, and daily operations coordination. Strong communicator with effective problem-solving and time management skills, dedicated to fostering lasting client relationships.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Animal Caretaker
Self Employed Services
Clarksville, TN
03.2023 - Current
- Administered medications and followed feeding schedules for private animal care plans.
- Monitored animal behavior and reported health changes to clients, facilitating informed care decisions.
- Groomed coats, trimmed nails, and brushed animals during daily visits.
- Cleaned cages, litter boxes, and living areas for pet care assignments.
- Exercised dogs and provided playtime during in-home care visits.
- Developed and implemented enriching activities to enhance well-being and happiness of animals in care.
- Fed animals and refreshed water for Self Employed Services client households.
- Communicated care instructions and provided timely updates to clients, ensuring clarity in self-employed service jobs.
- Billing, create daily routes for clients,
Landscape Coordinator
Greenbiz Nursery and Landscaping
Fayetteville, NC
04.2020 - 02.2023
- Enter new jobs and track maintenance job reports daily in customer management software (such as Real Green), print daily routes for maintenance supervisors, and type foreman packets and plant lists.
- Support landscape and operations managers with purchase orders (POs), fuel and fleet maintenance tracking, journal entries, and organizing/following up on bids and proposals.
- Respond to incoming service calls, interact with clients, and notify customers of upcoming schedules or service visits.
- Prepare packing slips for plant orders, coordinate the ordering of division supplies, and handle outgoing mail delivery
- Process and post initial credit card payments, run end-of-month billing/statements, print invoices, and make outgoing calls for past-due accounts and A/R billing.
Member Service Representative
Fort Community Credit Union
Fort Atkinson, Wisconsin
08.2016 - 02.2019
- Processed deposits, withdrawals, transfers, and payment transactions accurately.
- Assisted credit union members with account questions and transaction requests.
- Opened new member accounts and updated customer information.
- Resolved member concerns with clear, professional phone and in-person service.
- Answered incoming calls regarding membership benefits and services.
- Explained online banking, debit cards, and account service options.
- Supported loan applications and reviewed basic account documentation.
- Balanced cash drawer and verified daily branch transactions.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
Education
Maranatha Baptist Academy
Watertown, WICertificate Of Ministry - Youth Camp Ministry
Ironwood Camp
Newberry Springs, CA 08.2012 - 05.2015
Skills
- Animal care
- Medication administration
- Animal grooming
- Behavior observation
- Animal behavior monitoring
- Customer service
- Customer management software
- Schedule management
- Time management
- Attention to detail
Accomplishments
- 3 year star sitter through Rover-accumulating over 200 5 star reviews
Affiliations
- Business Owner
- Artist
References
References available upon request.
Timeline
Animal Caretaker
Self Employed Services
03.2023 - Current
Landscape Coordinator
Greenbiz Nursery and Landscaping
04.2020 - 02.2023
Member Service Representative
Fort Community Credit Union
08.2016 - 02.2019
Certificate Of Ministry - Youth Camp Ministry
Ironwood Camp
08.2012 - 05.2015
Maranatha Baptist Academy