Rachel Bahr
Boynton Beach
Summary
Friendly and upbeat in all guest interactions and diplomatic in handling sensitive situations. Valued for outstanding work ethic and consistent 'can-do' attitude. Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Works well under pressure, and can multitask to handle diverse office needs.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Palm Beach Countertops
08.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Hostess
Prime Catch
04.2022 - 04.2024
- Managed reservations using reservation management software
- Coordinated seating arrangements to accommodate walk-ins and reservations effectively
- Actively participated in team meetings to discuss ways of improving overall guest experiences
Lead Hostess
Pagoda
02.2021 - 04.2022
- Maintained seating charts to optimize station rotations
- Communicated with management and service staff to address customer needs for a smooth dining experience
- Trained new hostesses on restaurant procedures and policies
- Answered phone calls quickly and provided information on menu items, specials, and operating hours
Lead Hostess
Burt and Max's
02.2020 - 04.2022
- Moved and arranged tables, chairs and settings to accommodate large groups or guests with special needs
- Trained new hostesses on restaurant procedures and policies
- Met goals for fast table turnaround and low customer wait times by controlling guest flow
Education
Associate in Arts (A.A.) -
Palm Beach State College
Lake Worth, Fl04.2022
Skills
- Positive attitude
- Phone etiquette
- Scheduling
- Google Drive
- Schedule Management
- Data entry
- Office administration
- Customer service
Timeline
Administrative Assistant
Palm Beach Countertops
08.2024 - Current
Hostess
Prime Catch
04.2022 - 04.2024
Lead Hostess
Pagoda
02.2021 - 04.2022
Lead Hostess
Burt and Max's
02.2020 - 04.2022
Associate in Arts (A.A.) -
Palm Beach State College
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