Rachel Barden
Cherry Hill,NJ
Summary
Dedicated and results-driven professional with over 10 years of experience at BrandPoint Services, seeking a Scrum Master position to apply my exceptional project management, process optimization, and communication skills to lead agile teams in achieving successful project outcomes.
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams.
Proven track record of successfully leading teams in developing high-quality solutions on time and within budget.
Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Considered expert in prioritizing tasks and optimizing workflows.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Coordinator
BrandPoint Services
08.2017 - Current
- Worked with Project Manager and line of business to understand product vision and translate it into planned work logs
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Maintained database and spreadsheets with accurate inventory and status.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Successfully managed and led cross-functional teams, utilizing Scrum/Agile methodology to deliver complex projects on time and within budget
- Managed backlogs, backlog visibility and prioritization of work based on deadlines
- Managed deadlines for work backlog as well as deadlines within multiple Value Streams
- Represented the business as a Subject Matter Expert
- Streamlined customer journey processes in Salesforce Lightning and Classic interfaces, ensuring optimal client satisfaction
- Trained and mentored fellow employees to enhance their understanding of company processes and Salesforce platform, resulting in improved workflow efficiency
- Implemented standardized operating procedures (SOPs) across multiple divisions, including Construction, Maintenance, Fixtures, Digital Signage, and Vendor Relations, resulting in streamlined operations and consistent service delivery
- Coordinated high-volume logistics for 950+ locations, utilizing organized communication channels to minimize errors and ensure efficient project execution
- Conducted budget and risk assessments using tools such as Google Sheets, ensuring the financial viability and risk mitigation of projects
- Simplified complex matters, terms, and projects for enhanced team understanding and efficient project execution.
Project Manager
JDA Nation
11.2018 - 06.2023
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Managed over 50 customer calls per day.
Education
Cosmetology License - Cosmotology
PB School of Cosmetology
Gloucester City, NJ09.2014
High School Diploma -
Collingswood High School
Collingswood, NJ06.2013
Skills
- Scrum/Agile Methodology
- Salesforce (Lightning and Classic)
- Project Management
- Standard Operating Procedures (SOP)
- Budget and Risk Assessment
- Logistics Coordination
- Cross-functional Team Leadership
- Training and Mentoring
- Process Optimization
- Customer and Vendor Relations
- Data Entry,Analysis, and Reporting
- Microsoft Excel and Word
Certification
- CSM- Scrum Master Certification
- PMP (Training)- Project Management Training Certification
Languages
English
References
Amber Allen - 856 -676-6095
David Gibson - 520-508-7243
Aakash Sanghvi - 804-859-9956
Timeline
Project Manager
JDA Nation
11.2018 - 06.2023
Project Coordinator
BrandPoint Services
08.2017 - Current
Cosmetology License - Cosmotology
PB School of Cosmetology
High School Diploma -
Collingswood High School
- CSM- Scrum Master Certification
- PMP (Training)- Project Management Training Certification
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