Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
4
4
years of professional experience
Work History
Director
Boys & Girls Club Of Northeast Florida
09.2022 - 05.2023
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established departmental performance goals and provided feedback for underperforming areas.
Formed strategic partnerships and connected with potential clients to drive business development.
Assistant Director
City Of Pensacola
06.2022 - 09.2022
Worked closely with management to provide effective assistance for specific aspects of business operations.
Trained and mentored new employees on industry practices and business operations.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Created and updated records and files to maintain document compliance.
Program Coordinator
City Of Pensacola
08.2019 - 07.2020
Developed and maintained relationships with external partners to facilitate program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Education
Associate of Science - Recreation Management
Pensacola State College
Pensacola, FL
05.2022
Skills
Event Planning
Safety and Security
Customer Education
Business Administration
Project Planning
Staff Management
Training and Development
Microsoft Office
Calendar Management
Critical Thinking
Team Bonding
Data Entry Documentation
Timeline
Director
Boys & Girls Club Of Northeast Florida
09.2022 - 05.2023
Assistant Director
City Of Pensacola
06.2022 - 09.2022
Program Coordinator
City Of Pensacola
08.2019 - 07.2020
Associate of Science - Recreation Management
Pensacola State College
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