Dynamic Phlebotomist Technician with expertise in venipuncture and patient care at Health First Palm Bay Hospital. Proven ability to enhance patient comfort and streamline specimen labeling processes. Recognized for training new staff and improving phlebotomy efficiency, ensuring compliance with safety protocols and HIPAA standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Health First Palm Bay Hospital
06.2024 - Current
Assisted in patient preparation for blood collection procedures.
Ensured compliance with safety protocols and infection control measures.
Utilized venipuncture techniques to collect blood samples efficiently.
Recorded patient information accurately in electronic health records.
Maintained cleanliness and organization of phlebotomy work area.
Participated in training sessions to enhance skills in phlebotomy practices.
Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Tracked collected specimens by initialing, dating, and noting times of collection.
Assisted in training and onboarding new phlebotomists.
Developed and implemented strategies to improve phlebotomy processes.
Expeditor
Old Fish House Bar and Grill
01.2024 - 06.2024
Coordinated timely food delivery between kitchen and dining area for optimal service efficiency.
Maintained cleanliness and organization of expediting station to streamline workflow.
Collaborated with kitchen staff to address order discrepancies and enhance communication.
Assisted in training new staff on expediting procedures and best practices for service excellence.
Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
Ensured accurate order assembly by verifying items against tickets prior to dispatch.
Server
The Fountains Of Melbourne
12.2021 - 01.2024
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Processed orders accurately using POS systems, enhancing order efficiency and accuracy.
Collaborated with kitchen staff to coordinate timely food delivery and service execution.
Assisted in training new servers on menu items and service protocols for improved team performance.
Participated in team meetings to discuss service strategies and improve overall restaurant performance.
Adapted quickly to changing customer needs during peak hours, ensuring smooth operations.
Maintained cleanliness and organization of dining area, contributing to a positive dining environment.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.