RACHEL BARR
Lancaster,CA
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
13
13
years of professional experience
Work History
Clinical Liaison/Account Manager
Kindred Hospitals
West Covina, CA
03.2020 - Current
- Perform market analysis, market research and development, and implementation of marketing and business plans for assigned hospitals
- Coordinate transmission of clinical and benefit treatment to patients, and families
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Implement new policies and educate staff on changes.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Developed, implemented, revised and evaluated policies and procedures.
- Reviewed financial resources and prepared reports showing resource allocations.
- Monitored all phone calls and scheduled appointments.
- Collected data about patient care problems and prepared reports.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
LVN Case Manager
Antelope Valley Hospital
Lancaster, CA
08.2017 - 03.2020
- Directed the admissions and transitions of care in an acute care setting
- Managed patients care during all stages of treatment, making cost effective decisions
- Partnered with clinical staff in the development and execution of the plan of care and achievement of goals
- Coordinated services, advocated for patients, and controlled resources and purchases for patient care
- Developed and maintained relationships pertinent to patient care team.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with admissions, appointments, transfers and discharges.
LVN Case Manager
Well Springs Post, Acute Center
Lancaster, CA
03.2016 - 08.2017
- As a lead Case Manager in a 299-bed skilled nursing facility
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care
- Participated in unit-based Quality Assurance Program
- Provided necessary health education training for patients and charge nurses
- Documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
LVN Case Manager
High Desert Medical Group
Lancaster, CA
09.2012 - 03.2016
- Designed and implemented quality care systems and standards, including creating and improving medical protocols/guidelines
- Met with patients, families and physicians in an acute setting, developed a plan of care for discharge home versus transfer to appropriate setting
- Participated in unit-based Quality Assurance Program
- Provided support to patients with customized patient teaching tools.
LVN Charge Nurse
Antelope Valley Health Care
Lancaster, CA
06.2010 - 09.2012
- Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team
- Communicated with the physician on the patients plan of care
- Served as a leader for a team of 4-6 CNAs per shift.
LVN Intake/Admission Coordinator
Hoffmann Hospice
Palmdale, CA
09.2014 - 12.2014
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising [Job title].
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Education
Antelope Valley Medical College
Skills
- Medical Terminology
- Case Management
- Clinical Liaison
- Physical/Clinical Examinations
- Policy and Program Development
- Quality Assurance
- Disease Management Programs
- ELNEC Training (End-Of-Life-Care)
- Computerized Charting Specialist
- Infection Control Standards
- Confidentiality
- Relationship Management
- Presenting Service Options
- Quality Risk Management
- Nursing Protocols
- Competitor Knowledge and Analysis
- Operational Standards
- Clinical Quality Improvement
- Nursing Staff Support
- Clinical Documentation Management
- Customer Records
- Client Needs Assessment
- Customer Communication
- New Staff Orientation
- Onsite Evaluations
- Clinical Information Systems
- Sales Campaign Development
- Project Implementation
Timeline
Clinical Liaison/Account Manager
Kindred Hospitals
03.2020 - Current
LVN Case Manager
Antelope Valley Hospital
08.2017 - 03.2020
LVN Case Manager
Well Springs Post, Acute Center
03.2016 - 08.2017
LVN Intake/Admission Coordinator
Hoffmann Hospice
09.2014 - 12.2014
LVN Case Manager
High Desert Medical Group
09.2012 - 03.2016
LVN Charge Nurse
Antelope Valley Health Care
06.2010 - 09.2012
Antelope Valley Medical College
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