I am a motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs, including basic accounting routines, of fast-paced offices and successful at adapting quickly to changing business demands.
Overview
4
4
years of professional experience
Work History
Office Administrator
Greenville Spartanburg Airport
Greer, SC
09.2021 - Current
Coordinated and managed daily administrative operations of the office.
Organized and maintained filing systems, including electronic databases and records.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Assigned work and monitored performance of project personnel.
Processed financial documents, contracts, expense reports and invoices.
Prepared monthly balance sheets, income statements, cash flows statements, budgets.
Reviewed invoices for accuracy and completeness prior to payment processing.
Posted financial data in Excel spreadsheets and managed inventory.
Assigned work and monitored performance of project personnel.
Lead Agent
Greenville Spartanburg Airport
Greer, SC
03.2021 - 09.2021
Led team of agents in providing customer service to clients and resolving issues.
Provided feedback to agents on their performance through regular one-on-one meetings.
Responded to escalated customer inquiries in a timely manner.
Monitored the movement of all arriving and departing aircraft to ensure safety compliance with FAA regulations.
Ensured that all necessary paperwork was completed accurately prior to each flight's departure.
Agent
Greenville Spartanburg Airport
Greer, South Carolina
09.2020 - 03.2021
Coordinated ground crew activities to complete objectives on schedule.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Verified quantity and description of materials received by checking merchandise against packing list.