RACHEL BARROW
San Antonio,TX
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Engaging demeanor works well for customer service. Excellent work ethic and strength in boosting company morale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Office of Automation Assistant
DODEA Schools
06.2021 - 01.2023
- Customer service for our 500 students, their families, and our staff.
- Extract information from automated databases to prepare standard reports, ensuring that proper grammar, spelling and format were utilized.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on office policies and procedures.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Developed and implemented strategies to streamline office operations.
- Process time, attendance, and/or leave records to transmit administrative payroll data.
- Coordinate and schedule substitute while filling in for our secretary
- Enroll, disenroll, and register students as acting registrar.
- Prepare final form typed documents from oral instruction, hand-written drafts, or voice recordings.
- Utilize office automation equipment and software to record and obtain records and or reports.
- Provide assistance with assessment data to support school assessment processes.
- Distribute testing materials and provide support to students with instructional needs.
- Grade tests through application of identified scoring techniques and report testing results in standard form.
Substitute Teacher
DODEA Schools Ryukyu Middle School
10.2019 - 06.2021
- Long term substitute for Intro to Programming, Applied Tech 6th grade and Applied Tech 7/8th
- Wrote curriculum for 7/8 Applied tech
- Kept attendance records, handled student data and maintained communication with students and parents
- Regularly assisted in the office staff with automated filing duties using several programs to include:
- Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Adobe, and Microsoft Teams
- Performed the following duties: -Greeted all customers / families with a smile -Maintained Visitor/Volunteers sign-in/out and accountability
- Provided customer service and greeted parents -Ensured delivery of student items
- Escorted students to classrooms, the nurses' office or the counselor as needed
- Answered phones, took and delivered messages
- Prepared and printed morning announcements
- Conducted library clerk duties as required
- Helped continue to maintain file management program
- Assisted teachers for classroom coverage as needed
- Operated photocopy machines and laminators
- As a long term substitute for 8th grade math, I worked with the math department to assemble and present quality and rigorous math lessons
- Graded student work and was in communication with parents
- During this time I also administered interim assessments
- As a long term substitute for Video Production, Applied Technology 6th grade I was able to pick up where the previous teacher left off and lead the classes to the end of the semester
- Planned, organized and held battle bot tournaments both second and third quarters
- As a long term Para substitute I assisted in the classroom by providing services to youth on IEP's
- Helped ensure students were working towards their goals and progressing by carrying out the required supports according to their IEP's
- Routinely assisted with morning duties by opening the cafeteria and supervising breakfast
- Assisted with lunch duty daily by monitoring youth in the cafeteria and on the playground.
- When in a regular substitute situation I taught off the lesson plan, collected/ distributed assignments, provided supervision and safely managed the youth in the classroom
- Extracurricular activities include hosting quilt club twice a week and donating the quilt to PTO for a fundraiser item
School Age Care Assistant- Lead
NAF- RAF Midlenhall School Age Care Programs
09.2017 - 04.2019
- Team lead for program staff, youth, and families during daily operations
- Accountable for the whereabouts and safety of staff and youth
- Modeled appropriate behaviors for both staff and youth
- Assisted with attendance verifications and accident/ incident documentation
- Assisted with staff scheduling
- Created STEM based curriculum for students aged 5- 13
- Planned, prepared and carried out family involvement activities for the STEM Room including creating flyers, tracking participation, and surveying youth and family satisfaction
DODEA Education Assistant
DODEA Schools Lakenheath Elementary
11.2016 - 09.2017
- Contributed to a positive work environment
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Participated in professional development opportunities and attended in-services and seminars
- Monitored student classroom and outdoors activities to promote student safety
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery
High School Science Teacher
Odin Public Schools District, School
08.2015 - 04.2016
- Taught science courses using lab-based learning model to deepen subject mastery
- Developed and administered detailed science curriculum to over 120 jr high and high school students
- Planned, prepared, and taught lesson plans, giving students individual support
- Collaborated with other teachers to integrate science into other curricula
- Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes
Substitute Special Education Coordinator
Snyder Elementary
12.2014 - 02.2015
- Collaborated with teachers to conduct assessments and intervention plans for 27 students
- Facilitated IEP meetings by using family-centered, strength-based approach
- Supported general education teachers and administrators in implementing strategies to meet needs of students with IEPs
- Maintained contact with parents to address concerns and needs of children
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement
Substitute Teacher
Mount Vernon District #80
02.2014 - 01.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
Education
No Degree - Pharmacy Technician Training
CAL Regional
San Antonio, TX11.2023
Bachelor of Science - Secondary Education: Biological Sciences
University of Nevada, Las Vegas
Las Vegas, NV12.2014
Associate of Applied Science - Therapeutic Massage
Lewis And Clark Community College
Godfrey, IL06.2006
Skills
- Dynamic Verbal and Written Communication Skills
- Adaptable/ flexible
- Active Listening
- Analytical Skills
- Safety Awareness
- Cultural Awareness
- Front Desk
- Organizational Abilities
Quilter, crafter, and coffee enthusiast
I have been quilting and crafting for over 20 years. I enjoy stitching my love into every item I make. Coffee is my next guilty pleasure. Fresh roasted and finely ground beans mixed with steamed milk can turn the rain clouds into sunshine.
Timeline
Office of Automation Assistant
DODEA Schools
06.2021 - 01.2023
Substitute Teacher
DODEA Schools Ryukyu Middle School
10.2019 - 06.2021
School Age Care Assistant- Lead
NAF- RAF Midlenhall School Age Care Programs
09.2017 - 04.2019
DODEA Education Assistant
DODEA Schools Lakenheath Elementary
11.2016 - 09.2017
High School Science Teacher
Odin Public Schools District, School
08.2015 - 04.2016
Substitute Special Education Coordinator
Snyder Elementary
12.2014 - 02.2015
Substitute Teacher
Mount Vernon District #80
02.2014 - 01.2015
No Degree - Pharmacy Technician Training
CAL Regional
Bachelor of Science - Secondary Education: Biological Sciences
University of Nevada, Las Vegas
Associate of Applied Science - Therapeutic Massage
Lewis And Clark Community College
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