Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Bayley

ARLINGTON,WA

Summary

Bar manager with extensive experience at Indigo Kitchen and Alehouse, specializing in cocktail menu development and inventory management. Demonstrated success in improving customer satisfaction through effective problem-solving and comprehensive staff training. Proficient in POS system operation and cash handling, ensuring operational efficiency and high service standards.

Overview

12
12
years of professional experience

Work History

Bartender

Bonefish Grill Restaurants
Marysville, Washington
01.2022 - Current
  • Mixed and served a variety of cocktails and beverages for customers.
  • Assisted in training new bartenders on drink preparation and service standards.
  • Handled cash transactions and processed payments accurately at the bar register.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained cleanliness and organization of the bar area during shifts.
  • Provided excellent customer service to ensure a positive dining experience.

Bar Manager

Indigo Kitchen And Alehouse
Lynwood Center, Washington
06.2018 - 01.2022
  • Trained staff on beverage preparation and customer service techniques.
  • Developed cocktail menus and selected craft beers for seasonal offerings.
  • Oversaw inventory management and ordered supplies to maintain stock levels.
  • Handled customer complaints and resolved issues to ensure satisfaction.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

General Manager

Bostons Pizza
Marysville, Washington
06.2013 - 05.2018
  • Oversaw daily operations and maintained high service standards for restaurant staff.
  • Managed inventory levels and ordered supplies to ensure operational efficiency.
  • Coordinated team schedules to optimize staff coverage during peak hours.
  • Developed training programs to enhance employee skills and customer service techniques.
  • Analyzed financial reports to control costs and maximize profitability.

Education

ART AND SCIENCE

Everett Community College
Everett, WA
03-2002

Skills

  • Cocktail preparation
  • POS system operation
  • Inventory management
  • Cash handling
  • Menu development
  • Customer relationship management
  • Problem solving

Timeline

Bartender

Bonefish Grill Restaurants
01.2022 - Current

Bar Manager

Indigo Kitchen And Alehouse
06.2018 - 01.2022

General Manager

Bostons Pizza
06.2013 - 05.2018

ART AND SCIENCE

Everett Community College

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