Rachel Beard
Lake Stevens,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
STAFF ANALYST
The Boeing Company
08.2023 - 01.2025
- Staff Analyst support for Terry Beezhold - Vice President of Engineering Product Development, Teri Finchamp - Vice President of Production System Engineering & Technology, Mande Butler - Business Operations Director for Product Development, Joe Keegan - Director of Systems, Autonomy and Future Flight Deck, Tim Berg - Future Flight Deck Chief Pilot.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted development and implementation of new administrative procedures.
- Project manage directive for Future Flight Deck to include action items tracking.
- Manage logistics and procurement for multiple Concept Centers, and Future Production System organization.
- Manage Server and Distribution List to include confirming, granting access and audits.
- Facilitate major events and meetings for enterprise and executive leadership.
- Manage headcount data for the Autonomy, Systems and Future Flight Deck IPTs.
- Offered my assistance on a range of special projects, each with varying levels of complexity.
- Provide executive support to include calendar management, meeting prep, create executive level presentations.
- Supported departmental managers in their efforts to consistently meet or exceed performance targets through regular progress monitoring and guidance.
- Developed data-driven recommendations for management, resulting in informed decision-making and strategic planning.
TRAINING SPECIALIST
Premera Blue Cross, BCBS Association
12.2022 - 08.2023
- Developed lesson plans, instructional materials and written practice tests for Corporate, BlueCard and External vendor training courses.
- Verified proper tracking in newly created databases of students and instructors leaves, attendance, scores and overall performance.
- Converted all curriculum and programs from print to digital, creating supplementary materials like practice tests, exercises, and interactive quizzes for instructors and students.
- Coordinated administrative functions necessary to deliver and document training programs.
- Assisted in research and assessing training and development needs for organizations, departments and individuals.
- Trained and mentored 100 new personnel hired to fulfill various roles.
- Tracked students and instructors leaves, attendance, scores and overall performance in databases.
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Utilizing Microsoft suite including outlook, Microsoft Teams, Excel and PowerPoint, and OneNote.
- Worked with multiple teams across the organization.
ADMINISTRATIVE ASSISTANT
Premera Blue Cross, BCBS Association
08.2020 - 12.2021
- Transcribed and organized information to assist in preparing speeches and presentations.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted development and implementation of new administrative procedures.
- Managed calendars, meetings and correspondence for three directors of operations and their support staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data using multiple sources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Scheduled office meetings and client appointments for staff teams of six to 150 people, including facilitation and logistics.
- Volunteered to help with special projects of varying degrees of complexity.
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Utilizing Microsoft suite including outlook, Microsoft Teams, Excel and PowerPoint, and OneNote.
CLAIMS ASSOCIATE IV
Premera Blue Cross, BCBS Association
08.2011 - 08.2020
- Maintained accurate and up-to-date records of claim information for future reference.
- Processed and recorded new policies and claims.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Worked productively in fast-moving work environment to process 100 to 150 complex claims daily.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
Education
Certificate - Business Analytics
Cornell University
Ithaca, NY01-2025
Certificate - Project Management
Cornell University
Ithaca, NY01-2025
Vocational School - Skin Care
The Euro Institute of Skin Care
Renton, WA11.2008
Skills
- Building Materials
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Documentation
- Detailed Meeting Minutes
- Back Office Operations
- Travel Coordination
- Administrative Support
- Excel Spreadsheets
- Report generation
- Multitasking Abilities
- Time management abilities
- Continuous improvement
Certification
- Project Management Training - 2025
- Business Analytics Training - 2025
Timeline
STAFF ANALYST
The Boeing Company
08.2023 - 01.2025
TRAINING SPECIALIST
Premera Blue Cross, BCBS Association
12.2022 - 08.2023
ADMINISTRATIVE ASSISTANT
Premera Blue Cross, BCBS Association
08.2020 - 12.2021
CLAIMS ASSOCIATE IV
Premera Blue Cross, BCBS Association
08.2011 - 08.2020
Certificate - Business Analytics
Cornell University
Certificate - Project Management
Cornell University
Vocational School - Skin Care
The Euro Institute of Skin Care
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