Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Beatty

Peoria,AZ

Summary

Dynamic professional with extensive experience at Cigna Healthcare and Custom Landscape Materials. Proven expertise in Quickbooks and accounts payable, enhancing vendor relationships and customer satisfaction. Recognized for resolving complex issues and fostering collaboration across teams, driving operational efficiency and contributing to business growth through strong communication and organizational skills.

Overview

15
15
years of professional experience

Work History

Scale House Operator

Custom Landscape Materials
04.2025 - Current
  • Operated weigh scales and issued tickets when necessary.
  • Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
  • Enhanced customer satisfaction by providing prompt and accurate weighing services.
  • Contributed to overall business growth through the development of strong working relationships with customers and suppliers.

Accounts Payable Clerk

Custome Landscape Materials
01.2024 - 04.2025
  • Maintained good working relationships with vendors and resolved disputes.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Reconciled vendor statements and resolved any discrepancies in a timely manner.
  • Maintained accurate records of all accounts payable transactions in Quickbooks.
  • Responded to vendor inquiries regarding payment status or invoice issues promptly and professionally.

Scale House Operator

Custom Landscape Materials
08.2022 - 01.2024
  • Operated weigh scales and issued tickets when necessary.
  • Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
  • Enhanced customer satisfaction by providing prompt and accurate weighing services.
  • Contributed to overall business growth through the development of strong working relationships with customers and suppliers.

Medical Administrative Sr. Representative

Cigna Healthcare
11.2020 - 08.2022
  • Supported team members in their daily tasks, fostering a cohesive and productive work environment.
  • Strengthened client relationships through excellent communication skills and consistent followup.
  • Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Schedule appointments accurately, according to Provider's open schedules.
  • Optimized workflow efficiency through diligent organization of tasks, documentation, and resources.
  • Verify patient coverage and eligibility,

Sr. Pharmacy Services Associate

Cigna Healthcare
05.2010 - 11.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Fax or route authorization forms and supporting documentation for final processing.

Education

High School Diploma -

Ironwood High School
Glendale, AZ
05-1992

Skills

  • Quickbooks
  • Vendor invoice processing
  • Excel
  • Accounts Payable
  • Microsoft Word
  • Data Entry
  • Microsoft Outlook
  • Statement review

Timeline

Scale House Operator

Custom Landscape Materials
04.2025 - Current

Accounts Payable Clerk

Custome Landscape Materials
01.2024 - 04.2025

Scale House Operator

Custom Landscape Materials
08.2022 - 01.2024

Medical Administrative Sr. Representative

Cigna Healthcare
11.2020 - 08.2022

Sr. Pharmacy Services Associate

Cigna Healthcare
05.2010 - 11.2021

High School Diploma -

Ironwood High School

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Rachel Beatty