Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rachel Behr

Perkasie,PA

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

3
3
years of professional experience

Work History

Monitor

Weis
03.2021 - 03.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Hostess

Hawkeyes
10.2019 - 03.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School Diploma -

Pennridge High School
Perkasie, PA
06.2023

Skills

  • Cash Handling
  • Work Planning
  • Client Service
  • Technical Support
  • Coaching
  • Team Supervision
  • Mentoring
  • Shift Scheduling
  • Problem-Solving
  • Goal Setting
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Staff Training

Accomplishments

  • One of my big accomplishments was that i was in girl scouts for 13 years and it taught me many skills.
  • I took a child care class for 2 years in high school.

Timeline

Monitor

Weis
03.2021 - 03.2023

Hostess

Hawkeyes
10.2019 - 03.2020

High School Diploma -

Pennridge High School

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Rachel Behr