Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Bell

WINSTON SALEM,NC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Diamondback Grill
05.2020 - Current
  • Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Trained and mentored over 10 new personnel hired to fulfill various roles.
  • Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generate repeat business through exceptional customer service.
  • Open and close location and monitor shift changes to uphold successful operations strategies and maximize business success.
  • Resolve customer complaints promptly and professionally to maintain positive reputation.
  • Prioritize multiple tasks in dynamic environment and stayed calm and composed.
  • Achieve sales goals by promoting high-profit items and daily specials.
  • Manage orders and payments with POS system.
  • Cater events with over 100 attendees; High Point Furniture Market and Winston Salem Open.

Office Manager

Archer Advanced Rubber Components
01.2023 - 03.2024
  • Updated records to document promotions, performance reviews and other employee transactions.
  • Assisted with human resources duties to facilitate recruiting, interviewing and onboarding processes.
  • Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking
  • Supervised front office activities, including accounts payable and receivable, reception, and mail management.
  • Utilized company ERP system to perform essential business processes.
  • Generated invoices to send to vendors for payment.
  • Managed approximately 30 incoming calls and emails from customers per day.
  • Received, processed, verified and reconciled invoices to complete payments and control expenses.

Healthcare Administrative Intern

Novant Health Forsyth Medical Center
05.2021 - 07.2021
  • Organized files and records and handled other support tasks, freeing up managers to take on more pressing
    responsibilities.
  • Scheduled up to 25 tests and procedures per day for patients based on physician orders.
  • Protected patient data with secure records management system.
  • Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
  • Completed insurance and other claim forms.
  • Assisted with clerical or technical tasks, driving operations during staff absences.

Education

Bachelor of Science - Health Care Management

Appalachian State University
Boone, NC
05-2022

Skills

  • Analytical thinking
  • Effective time management
  • Strong communication
  • Microsoft Office
  • Customer service
  • Cultural awareness
  • Office Administration
  • Data Entry
  • Employee Onboarding

Certification

  • CNA - Certified Nurse Assistant

Timeline

Office Manager

Archer Advanced Rubber Components
01.2023 - 03.2024

Healthcare Administrative Intern

Novant Health Forsyth Medical Center
05.2021 - 07.2021

Assistant Manager

Diamondback Grill
05.2020 - Current

Bachelor of Science - Health Care Management

Appalachian State University

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