PATIENT SERVICE REPRESENTATIVE / SPANISH MEDICAL INTERPRETER
Overview
17
17
years of professional experience
Work History
Lead Preschool Teacher / Assistant Director
CHABAD
Hollywood, CA
09.2022 - 05.2024
Provide both Reggio Emilia inspired, and emergent curriculum for children’s exploration, self-expression and strong community building while keeping in mind Jewish values, children's uniqueness in learning, language and culture
Nurture multicultural learning environments that inspired children with the foundation for social respect to develop as a valued member of our Jewish community
Foster self-confidence to enhance their independence, and develop a sense of responsibility all within a cultural Jewish framework
Lead child-oriented activities in partnership with the school community and families to celebrate Jewish holidays
Observe and document students’ milestones and needs effectively to share with parents and other staff in order to guide their support.
Monitored classroom to verify safe and secure environment.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Social Work I
Jewish Family Services
01.2022 - 08.2022
Conducted intakes and assessment covering, social, physical, and environmental concerns for clients residing in the City of Los Angeles, and survivors of the Holocaust
Responded to intake callers in order to follow up on client situation as needed
Reviewed and input data for services issued to Holocaust Survivors every month
Provided outreach and support per funding source requirements
Identified and developed family and other informal support systems for the client
Refer clients to specialist consultants to provide additional detailed evaluation and recommendations for improvement of the client’s functional level
Prepared case recording, maintenance of financial records; and reporting on a timely and relevant basis
Provided timely documentation in Evolv database per funding requirements.
Spanish Medical Interpreter
Cedar Sinai Medical Center
06.2021 - 09.2021
Provide consecutive and simultaneous interpretation between English to Spanish language for staff and patient/family while maintaining confidentiality, safeguarding the patient’s interests, and completing the appropriate documentation after each session
Ensure confidentiality while completing medical information between doctors, nurses, medical staff, and patients’ conditions, treatment options, follow-up appointment details, billing, and insurance
Successfully translate medical documents in a clinical setting and assist patients with accurate understanding and filling out paperwork.
Head Pre-K Teacher / Assistant Director
Mishkon Tephilo-Susan Sims Bodenstein Preschool
Santa Monica, CA
10.2015 - 01.2020
Offer opportunities for children’s exploration, self-expression and strong community building keeping in mind children's uniqueness in learning, language and culture
Create stimulating, creative, bilingual and nurturing learning environments that allow children with the foundation to grow educationally, socially, and spiritually, inspired by Jewish values
Encourage each child to develop as an individual and as part of the Jewish community
Provide exciting Reggio Emilia inspired, emergent hands-on-approach in order to allow children to be creative and independent thinkers, as they increase their self-confidence, enhance their independence, and develop a sense of responsibility all within a cultural Jewish framework
Lead Shabbat (Yom Shishi) family oriented service for children, in collaboration with other teachers to include children along with their parents for a fun interactive program and Challah baking
Observe, evaluate and translate from English or Spanish as needed to communicate effectively with children, parents and other staff to collect data in order to conduct parent conferences
Maintain confidentiality.
Mentored new teachers to ensure smooth integration into the Pre-K program and promote effective teaching methods.
Organized engaging field trips and special events that aligned with curriculum objectives, enhancing the learning experience for students.
Spanish Medical Interpreter
Pacific Asian Language Services
01.2018 - 01.2020
Interprets between English to Spanish language for Cedars-Sinai staff and patient/family while maintaining confidentiality, safeguarding the patient’s interests, and completing the appropriate documentation after each session
Ensure complete understanding of medical information between doctors, nurses, medical staff, and patients' conditions, treatment options, follow-up appointment details, billing, and insurance
Accompany patients to office visits and facilitate drug information
Successfully translate medical documents like slides, books, and lectures in a clinical setting, and also assist patients with understanding and filling out paperwork
Translate patient documents from doctors who speak English only.
Behavior Therapist/Interventionist
Inclusive Education and Community Partnership
01.2013 - 01.2015
Observe and interact with Autism, ADHD, Asperger students
Assess and assist with their healthy functioning of a school setting, Including modifying negative and challenging behaviors caused by emotional stress, learning disabilities or mental disorders, physical disabilities or impairments, providing English/Spanish oral translation or translated visual aids in order to encourage successful and productive societal integration through treatment plans, interventions, implementation, and adjustment in a classroom
Conduct observations and interviews with clients and their support systems to help behavioral teams gather information to develop an appropriate intervention plan
Set goals for behavioral changes, monitor the client, assess progress and modify behavioral plans if necessary
In crisis situations, as behavioral interventionist, Work in conjunction with Supervisors, Teachers and team members to design a plan to address any immediate dangers or threats and also determines the necessity of long-term treatment, or referral to another expert if the case requires it
Maintain student detail records and compile statistical data
Prepare reports for internal and external use.
Lead Pre-K Teacher
USC Pre K-Programs
01.2007 - 01.2012
Operate in collaboration with other teachers to originate, create, and implement programs for children 3 to 5 years old
Sustain program excellence, adhering to State licensing regulations and NAEYC accreditation standards
Supervise, interrelate and support children during day-to-day activities
Creating and maintaining portfolio of documented work/progress from each child
Maintain a healthy indoor and outdoor environment by instructing assistants on classroom policies and regulations in order to maintain strict guidelines mandated by Child Development Center management
Prepare and submit in a well-timed manner reports, English or Spanish parent conferences, child developmental assessments and staff evaluations
Provide an open-ended environment.
Education
B.S. Human Development -
Pacific Oaks College
Pasadena, CA
01.2012
A.A. Liberal Arts -
Santa Monica College
Santa Monica, CA
01.2004
Liberal Arts/Elementary Education -
LA Sierra University
Riverside, CA
01.2001
Liberal Arts -
Andrews University
Berrien Spring, MI
01.1996
Skills
Group and individual instruction
Bilingual in English and Spanish
Organizational and planning
Creative thinking
Heartsaver CPR AED (CPR AED)
Communication and interpersonal skills
Strong work ethics and dependable
Data entry and management
Parent-Teacher conferences
Filing and record-keeping
Collaborative and dedicated team player
Proficient in MS Words /Exel
Customer service / scheduling
General office skills
Excel spreadsheets
Awards
Hub-NBCMI Credential
Successfully completed the 40-hour course Medical Interpreter Training for HIV/AIDS Health Care Providers by the Los Angeles county/PALS for Health Health/Special Groups in 2017
Received a certificate of achievement for being the most energetic speaker in a Speech class, Fall 2001 Teacher Trac (Cerritos College)
Completion of in-service training on Appropriate Discipline Practices, July 12, 2000 by Child Care Coordinator for Riverside County DPSS from La Sierra Child Care Center
Successfully completed the FAMILY CHILD CARE TRAINING COURSE with Family Service Association of Western Riverside County in partnership with LA Sierra University SIFE club, December 16, 1999
Certified Nurse/Home Health Aide certificate, April 30, 1999 at Career Moves
References
Sharon Bowman-Willis, (323) 497-7785, Former Immediate Supervisor
Dr. Julie Cederbaum, (213) 740.4361, jcederba@usc.edu, Professor
Anita Dashiell Sparks, (213) 740 8907, adashiel@usc.edu, Professor