Summary
Overview
Work History
Education
Skills
Certification
Websites
Community Involvement
References
Timeline
Generic

Rachel Bennett

Rock Island,IL

Summary

Dynamic HR professional with extensive experience at C&W Trucking & Sons, excelling in payroll administration and employee engagement. Successfully implemented strategies that boosted retention rates and ensured compliance with labor laws. Adept at conflict resolution and data analysis, fostering a collaborative workplace culture while enhancing benefits programs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director of Human Resources Office Operations

C&W Trucking & Sons and Logistics
Bettendorf, Iowa
03.2024 - Current
  • Managed employee benefits programs, including health insurance and retirement plans.
  • Implemented strategies that improved employee retention rates.
  • Oversaw payroll processing and conducted wage surveys for competitive compensation.
  • Collaborated with department heads to enhance employee engagement initiatives.
  • Maintained secure, confidential personnel records and sensitive documentation.
  • Advised senior leadership on organizational changes affecting workforce dynamics.
  • Participated in annual open enrollment meetings to explain plan changes to employees.
  • Analyzed employee surveys to identify workplace improvement areas.
  • Developed and implemented HR strategies, policies, and procedures to ensure compliance with employment laws.
  • Facilitated employee relations by resolving disputes between employees or between employees and supervisors.
  • Advised managers on issues related to labor law compliance; provided guidance on progressive discipline practices when needed.
  • Monitored the development of staff through coaching and mentoring programs.
  • Maintained updated records of employee data, such as contact information, performance reviews, and sick and vacation days used, using specialized software applications when necessary.
  • Implemented safety protocols in accordance with OSHA regulations; conducted regular safety inspections of work areas to ensure compliance is maintained at all times.
  • Developed effective communication channels within the organization so that information can be shared quickly and accurately among departments and employees as needed.
  • Developed and implemented FMLA processes to ensure compliance with federal and state regulations.
  • Performed audits of employee files for accuracy of information related to family medical leaves taken.
  • Coordinated with relevant departments to arrange necessary resources for successful completion of orientation program.

HR Payroll & Benefits Manager

BITCO Insurance Companies
Davenport, Iowa
02.2021 - 07.2023
  • Coordinated open enrollment by creating timelines, developing materials, and scheduling meetings.
  • Managed two biweekly payrolls for over 1,000 employees using ADP Workforce software. Including California employees.
  • Developed and administered comprehensive employee benefit programs, including health insurance and retirement plans.
  • Processed new hires, terminations, salary changes, deductions, and garnishments efficiently.
  • Conducted audits of timekeeping records to ensure payroll data accuracy.
  • Prepared termination paperwork for employment-related benefit coverage.
  • Monitored state and federal tax changes to maintain accurate withholding calculations.
  • Led transition to new payroll software, overseeing system selection, data migration, and staff training.

HR Foreign Entitlements Specialist

Rock Island Arsenal
Rock Island, Illinois
10.2009 - 08.2014
  • Achieved project objectives by collaborating with team members and cross-functional teams.
  • Managed payroll processes, including timesheet approvals, wage calculations, and payment processing.
  • Reviewed and reconciled accounts payable, receivable, payroll, and bank statement transactions.
  • Ensured compliance with international payroll laws and regulations.
  • Researched discrepancies in payroll systems to maintain data accuracy.
  • Maintained accurate records for all international account transactions.
  • Verified approved timesheets for accuracy before entry into HRIS for wage processing.
  • Provided support to employees on payroll inquiries regarding taxes, deductions, and accruals.

Education

Western Illinois University
Moline, IL

Skills

  • Payroll administration
  • Employee benefits
  • Labor law compliance
  • Employee engagement
  • Performance management
  • Conflict resolution
  • Data analysis
  • Communication skills
  • Attention to detail
  • Regulatory compliance
  • Benefits administration
  • Onboarding processes
  • Employee relations
  • FMLA administration
  • Policy implementation
  • HR recordkeeping
  • HR technology
  • ADA compliance
  • HR policies and procedures
  • Employee surveys
  • Workers' compensation
  • Job analysis

Certification

  • Successfully completed various SHRM educational programs
  • Reasonable Suspicion Certification
  • I am actively enrolled in the HIPAA Compliance Certification Program, which includes comprehensive training on employee data security, privacy regulations, and legal implications.

Community Involvement

Church Volunteer, Heritage of Rock Island, Illinois

  • Passionate church volunteer with over 7 years of experience in helping welcome and greet visitors and members with a warm and friendly demeanor.
  • Enjoys working with people of all ages and backgrounds to make a positive impact in the community. Dedicated to providing guidance and support to church members.

Cards for Hope, 2022

  • Developed and executed a local effort within the local community involving students who helped create cards for Ukraine's refugees.
  • I was fortunate to have a local newscaster highlight my project. Their help increased awareness and support through their podcast and the local news.

References

References available upon request.

Timeline

Director of Human Resources Office Operations

C&W Trucking & Sons and Logistics
03.2024 - Current

HR Payroll & Benefits Manager

BITCO Insurance Companies
02.2021 - 07.2023

HR Foreign Entitlements Specialist

Rock Island Arsenal
10.2009 - 08.2014

Western Illinois University

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